Jaguar I-Pace EV400 Forum banner

21 - 40 of 41 Posts

·
Registered
Joined
·
1,020 Posts
Our home is in a cellular black hole. We connected to wifi and can access the car through that. FWIW.
 

·
Registered
Joined
·
9 Posts
Our home is in a cellular black hole. We connected to wifi and can access the car through that. FWIW.
Interesting detail, thanks. All the Jaguar Experts I spoke to said that it is not possible to access the car with InControl if there is only a WiFi connection and no cellular net available. To be sure, you connected the car only to your WiFi hotspot/home network, there is really no cellular net available and you can access it with your Smartphone InControl App?
That would be great news :smile2:
 

·
Registered
Joined
·
1,020 Posts
Interesting detail, thanks. All the Jaguar Experts I spoke to said that it is not possible to access the car with InControl if there is only a WiFi connection and no cellular net available. To be sure, you connected the car only to your WiFi hotspot/home network, there is really no cellular net available and you can access it with your Smartphone InControl App?
That would be great news :smile2:
Well, the garage is definitely a dead zone, as is the entire property. The app says the vehicle is currently asleep and cannot be connected to until restarted, which I can't do right now. I'm pretty sure it works.
 

·
Registered
Joined
·
121 Posts
FWIW: The car has to have some sort of Internet connection if you are going to access its data through the Internet. That could be an active cellular connection, or it could be an active WiFi connection to some external network. If your car has neither of those, then there must be a string and tin can somewhere in the mix that I'm not familiar with. :)
 

·
Super Moderator
Joined
·
1,162 Posts
FWIW: The car has to have some sort of Internet connection if you are going to access its data through the Internet. That could be an active cellular connection, or it could be an active WiFi connection to some external network. If your car has neither of those, then there must be a string and tin can somewhere in the mix that I'm not familiar with. :)
The car’s connection to the interweb for those things required for the functions of the car, such as the InControl App, is always there and unrelated to and independent of the paid ATT data plan controlled by the SIM in the center console.
 

·
Registered
Joined
·
121 Posts
The car’s connection to the interweb for those things required for the functions of the car, such as the InControl App, is always there and unrelated to and independent of the paid ATT data plan controlled by the SIM in the center console.
Hope you're correct. What's the source of your information? And how is the connection being made??
 

·
Super Moderator
Joined
·
1,162 Posts
Hope you're correct. What's the source of your information? And how is the connection being made??

The I-Pace, as well as most cars these days, have 2 SIMS, one 'built-in', in JLR land it is referred to as the 'Telematics SIM' and one controlled by the user, the 'Personal SIM'. Your JLR retailer should be able to explain it to you, as it is not unique to the I-Pace and has been that way for several years.

Every new car I have purchased in at least the last 5 years has been the same. You do not need to pay ATT to use the basic functions of the car. For extended functions, such as using the car as a hotspot or to get live traffic updates, etc., you will need a 'commercial' internet connection, whether that is using the 'Personal SIM' in the car along with a purchased data plan or by connecting your car to the internet using your phone as a hotspot. Some manufacturers (BMW/Porsche) are starting to bundle extended functions into internal subscription programs (like OnStar has been for years) and I would expect that will be the way of the future as they realize it is another relatively easy revenue stream for them, rather than turfing off a data rate plan to a 3rd party vendor. I expect in the future the free functions will be reduced to basic emergency services and vehicle updates and no manufacturer will provide anything outside that for free.

Currently this is what paying ATT will do for you, nothing more:

From the ATT website:
"What are the benefits of subscribing to data service for my vehicle?
Access your vehicle's built-in hotspot
Connect up to 8 Wi-Fi compatible devices
Use your favorite apps, visit your favorite sites
Get a reliable connection with your vehicle's antenna
Use your vehicle's built-in hotspot instead of your smartphone to connect devices and use less of your smartphone's battery!

Plus, if you keep your vehicle hotspot set to 'on' it conveniently allows compatible devices to re-connect automatically and use the vehicle's hotspot data unless the vehicle is removed as a hotspot from the returning device's settings."

If you look at your Jaguar InControl account, you will see it is a 5 year subscription plan included with the car. I'm not sure what happens after 5 years...I've never kept a car more than 3.
 

·
Super Moderator
Joined
·
2,290 Posts
Am I correct in assuming that this manual page refers to the personal SIM by AT&T? I would imagine JLR wouldn't put the 'system SIM' into an accessible location like that so that users can mess everything up?

Jaguar Owner Information

If so I'll just rip it out and see if I lose live traffic and other things as well. (Have any of you done that?)
 

·
Registered
Joined
·
209 Posts
Am I correct in assuming that this manual page refers to the personal SIM by AT&T? I would imagine JLR wouldn't put the 'system SIM' into an accessible location like that so that users can mess everything up?

Jaguar Owner Information

If so I'll just rip it out and see if I lose live traffic and other things as well. (Have any of you done that?)
Yea, that's the "personal AT&T SIM" that Jaguar includes as a free trial. I personally will never use it as I get all my online stuff thru Android Auto via my cell phone. The primary Jaguar SIM for the Remote access, traffic info, etc. is hidden somewhere and not accessible to us AFAIK.
 

·
Registered
Joined
·
413 Posts
I have my Mobile Data off right now - because every time I turn it on I get "Unable to connect" errors pop up and it's annoying. I can still use InControl and get Journeys, etc ...

I believe that the dealer didn't set me up right on my 2nd I-Pace (my first died & was replaced). I never got an AT&T email about the 2nd car. But, I'm not missing it.
 

·
Super Moderator
Joined
·
2,290 Posts
Yes. I lost live traffic data when I yanked out the personal SIM. The whole SIM setup is confusing. I think I will post on that in near future.
 

·
Registered
2019 Jaguar i-Pace HSE
Joined
·
303 Posts
I think the manual just needs to have a table that shows what services use what SIM. That would be a massive help. It would also be nice if they listed what standards and frequency bands the Personal SIM can support, because I would really like to use Verizon instead of paying $20/mo to AT&T (though it looks like you can do 2GB for $10/mo on T-Mobile as a single “tablet” line).
 

·
Registered
Joined
·
1,494 Posts
If they would have allowed it to be used for cellphone service, I'd have been a lot happier.
Nearly all cars/trucks I've bought since 2004 have had built-in telephone service.
 
  • Like
Reactions: fedorachef

·
Registered
Joined
·
17 Posts
If the AT&T SIM is just to create hotspot for the kids, then yes, it makes much more sense to use an existing cell phone. I was also having difficulities in tryign to figure out is any SIMM would work, and it this SIM is necessary to operate many of the other car functions.

If I get a chance soon, I will remove the SIM, create a wi-fi hotspot on my phone and connect the ipace to this hotspot. I'll post my observations.
 

·
Registered
Joined
·
17 Posts
A little update:

Creating a hotspot with my cell phone isn't ideal as I would have to manually turn it on and off every time for the kids in the car to use. Leaving it on all the time drains the phone battery considerably, even when the hotspot is not used.

I removed the simm from the car; from my observations, it controls the traffic options in navigation, the cr web browser, the "LIve" features (weather, news, etc) and of courese, a hot-spot for the kids.

I looked throught the various phone plans and was able to get a tablet data-only share plan (share with my cell phone plan), which costs me $10 CAD ($7.50 US) per month and the provider included a extra 3GB free data per month. This costs consideralby less than the AT&T plan, offers more data, and I get to share the data with my cell phone. Everything works fine, so you do not have to choose AT&T to work with the Jag.

From what I read on other forums, cell providers don't like to offer these data plans; offically its only for use in a ipad or tablet.

Hope this helps.
 

·
Registered
Joined
·
32 Posts
A little update:

I looked throught the various phone plans and was able to get a tablet data-only share plan (share with my cell phone plan), which costs me $10 CAD ($7.50 US) per month and the provider included a extra 3GB free data per month. This costs consideralby less than the AT&T plan, offers more data, and I get to share the data with my cell phone. Everything works fine, so you do not have to choose AT&T to work with the Jag.

From what I read on other forums, cell providers don't like to offer these data plans; offically its only for use in a ipad or tablet.

Hope this helps.

NSP what provider are you with. I am with Roers and they are telling me $10 a month and no extra data. Thanks
 

·
Registered
Joined
·
121 Posts
AT&T also has mobile hotspots like the old MiFi devices. Service costs me $20 a month on an old plan that was front-loaded with a $100/month fee for the account and then $20-$30 for tablets and phones respectively. You can take them anywhere and they can be subscribed to the same "unlimited" plans as your cellphone. Under the new plans, almost all devices are $40 a month and the WiFi HotSpot provides 50GB of data usage per month.
 
21 - 40 of 41 Posts
Top