Center Display Issues

Yes, I've seen it. Normally if I give it a destination the map will reappear.
Not sure what triggers it. It could be a loss of GPS signal since it was raining. It just happened yesterday for the first time.

Also another unrelated display bug:

The AC knob switched from °F to C°, but the dash display was OK. I checked the menu, and it was set to °F, so I switched to °C then back to °F and it was fixed.

I think we need a way to contact Jaguar with bug reports.

McRat said:

I think we need a way to contact Jaguar with bug reports.

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Totally agree!

I'm sure they monitor forums but we could make it much easier for them if there's a sticky thread "Bug reports"
Hey admin whaddaya think about that

I saw the front control knobs revert to Celsius - despite the Units option being Fahrenheit -- and the back ones (according to my son) were still showing F. It went away after a shutdown, restart.

WattAJag said:

I saw the front control knobs revert to Celsius - despite the Units option being Fahrenheit -- and the back ones (according to my son) were still showing F. It went away after a shutdown, restart.

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According to your son? It sounds like you don't consider him to be 100% trustworthy.

I also had the issue with the Celsius vs Fahrenheit. I changed to Celsius and back to Fahrenheit and it went away. However, now my center screen is completely black. I can see a slight backlight, but nothing else. My climate dial controls used to have numbers but they too are black. The bottom screen is also black. I have driven it to several locations, turning the vehicle on and off... I have also pulled Fuse #5 and Fuse #16. I have an appointment on Friday, but was hoping there was some way to reset the system to see if I can get it back.

Brent

PGhiron said:

So I have something strange going on with my I-Pace erratically the center display does NOT display what I have set for it to do. I have it set for Map, and sometimes I will start out and I only get the Car image there. Other times the Map is displayed right from the start.

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We've have seen the car icon as well. Typically, it happens on the dash. FWIW, I've found that it never happens if we leave the car in Park until the map display appears. Putting the car in reverse immediately after starting the car almost always yields a car icon.

I wasn't having that problem, but - I don't have the Map as my default on the big screen. I have (had) the customized HOME screen as my default on the big screen. I put the map on the instrument cluster.

Bridor said:

I also had the issue with the Celsius vs Fahrenheit. I changed to Celsius and back to Fahrenheit and it went away. However, now my center screen is completely black. I can see a slight backlight, but nothing else. My climate dial controls used to have numbers but they too are black. The bottom screen is also black. I have driven it to several locations, turning the vehicle on and off... I have also pulled Fuse #5 and Fuse #16. I have an appointment on Friday, but was hoping there was some way to reset the system to see if I can get it back.

Brent

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Did you turn the interior light knob fully clockwise? It's to the left side lower area of the dash. There are also brightness settings and formats in both the left side steering wheel roller menu, and in General Settings in the center stack?

Thanks for the help, McRat - I checked the brightness and it is all the way up. If you go up to the car even if it is off, their is a faint backlight visible - it appears to me as if the computer is frozen...

Brent

So, if anybody finds out what the car's <Ctrl><Alt><Delete> equivalent is, please publish it here, somewhere!!

I used to have a Fisker Karma. Older tech, no doubt, but still a rolling computer. Once every year or so, you just had some issue where the fix was to unplug the car from the battery (a connector under the hood) and let it sit for 5 minutes and plug it back in. Then, everything would be fine again.

If you set the car to Emergency Energy Save mode through the MyEV page 2 menu, the center console will black out, but the instrument cluster still works.

McRat said:

If you set the car to Emergency Energy Save mode through the MyEV page 2 menu, the center console will black out, but the instrument cluster still works.

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So how do you get out of the Emergency Energy Save mode? In the manual it states this:

"If required, press the touchscreen to switch it on for a limited period of time."

However, nothing happens when I touch the screen and everything else works fine. The adaptive cruise control works, the full map in the instrument cluster works. However, my phone does not connect, the music doesn't play, the Talk button does nothing and I have no cameras. The vehicle drives great and has no reduction in performance.

Brent

WattAJag said:

So, if anybody finds out what the car's <Ctrl><Alt><Delete> equivalent is, please publish it here, somewhere!!

I used to have a Fisker Karma. Older tech, no doubt, but still a rolling computer. Once every year or so, you just had some issue where the fix was to unplug the car from the battery (a connector under the hood) and let it sit for 5 minutes and plug it back in. Then, everything would be fine again.

Click to expand...

I would think there is a fuse to the main computer to power it completely off for a hard reboot.

Otherwise there should be a main battery emergency disconnect for first responders. Owners' manual may have some hints but this seems pretty aggressive.

I don't have mine yet so have not looked into it.

Bridor said:

So how do you get out of the Emergency Energy Save mode? In the manual it states this:

"If required, press the touchscreen to switch it on for a limited period of time."

However, nothing happens when I touch the screen and everything else works fine. The adaptive cruise control works, the full map in the instrument cluster works. However, my phone does not connect, the music doesn't play, the Talk button does nothing and I have no cameras. The vehicle drives great and has no reduction in performance.

Brent

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It should go back to normal once you restart. Let me check...

OK that's not it. It resets to normal when you restart. I was just experimenting with it today. I couldn't get the center to come back on while driving after I activated the Energy Saver. It shows an ON/OFF icon on the AC display down near the knobs, but it would not wake up the center display.

Don't try to do a 'hard reset' you may corrupt the firmware. Pulling fuses, etc. is not the best thing to do in a vehicle that has so many embedded CPU's.
At this point let the dealer handle it (bite my tongue), maybe in the future there may be a published procedure to self-rectify these anomalous events.

Edit - DOH!! you beat me to it.

Often there is a REBOOT button sequence for cars. If that is not available, there is always disconnecting the 12v battery terminal. But I'd ask about that one one first. I'd do it any ICE/Diesel car, and it must be fairly safe to do with EVs (or you could never replace the battery), but there is very little info on the i-Pace.

It does say you might have to recalibrate the power windows if you disconnect the battery. Ouch. But that tells you it does reset at least the Body Control Module, and most likely the Powertrain Control Module.
The biggest worry might be the traction battery. If you reset the Battery Control Module, I have no idea what happens.

Here's a technique to reset the Guess-o-Meter: