I had an interesting conversation with my local Jaguar service center. I called because I started to get traction battery faults after the H514 update.
My 2019 FE had its battery pack replaced under warranty in late 2021 due to significant loss of capacity (about 38kWh usable with 5123 miles on the vehicle). It’s been operating fine for another 12k miles.
I thought it strange that it would be subject to H514 and buyback, but it is according to my VIN, the Jaguar site and the letters I received via mail.
Today the service advisor scheduled me to bring the car in for potential bad cell replacement due to the traction fault errors. He said it would take a week or two and offered me a loaner. I asked if they were really doing this repair on vehicles subject to buyback and he said yes. He said they just did one last week under the same circumstances.
I asked him specifically about my vehicle since it had a new Hv battery. He said that the battery they put in my vehicle was of the same type as the original. He said that with the previous recall that offered battery replacements for traction faults and 72% charge limits, JLR was supplying different packs.
My 2019 FE had its battery pack replaced under warranty in late 2021 due to significant loss of capacity (about 38kWh usable with 5123 miles on the vehicle). It’s been operating fine for another 12k miles.
I thought it strange that it would be subject to H514 and buyback, but it is according to my VIN, the Jaguar site and the letters I received via mail.
Today the service advisor scheduled me to bring the car in for potential bad cell replacement due to the traction fault errors. He said it would take a week or two and offered me a loaner. I asked if they were really doing this repair on vehicles subject to buyback and he said yes. He said they just did one last week under the same circumstances.
I asked him specifically about my vehicle since it had a new Hv battery. He said that the battery they put in my vehicle was of the same type as the original. He said that with the previous recall that offered battery replacements for traction faults and 72% charge limits, JLR was supplying different packs.