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Car stopped... "restricted performance" severe shuddering over 2 mph

1189 Views 13 Replies 9 Participants Last post by  GoldRiver
On two occasions, my 2019 First Edition failed to move when pressing the accelerator, in traffic.

On the first instance I unintentionally punched the On/Off button while moving at about 4 mph, and the car shut off.

I stopped, pressed Park, and restarted the car… and I got the message “OK to drive with caution. Restricted performance”. But when pressing the accelerator, I got nothing. There was a slight click from the rear of the car, but it wouldn’t move. Two guys came from a nearby restaurant and helped me push it out of the driving lane.

I tried shutting the car off and restarting, with no change. I then tried shutting the car off, getting out, locking it, waiting 5 minutes, then reentering the car. Again, no luck…just that slight click from the rear end, but no movement.

I finally called the tow truck, locked the car, and went to get something to eat.

About 40 minutes later, the tow truck got there. As he was about to winch it onto his flatbed, I tried one more time, and it ran perfectly. I drove it for several months after that, with no problem.

Until the second event, two months later.

This time, I’d just exited the freeway and stopped at a traffic light. When traffic started to move, I hit the accelerator and got the same message: “OK to drive with caution. Restricted performance”.

I expected to drive the car at, say, 35 mph during this “restricted performance”. But the limit was only 2 mph. When I got to 3 mph, the car shook/shuddered violently. Hoping for a repeat of last time, we drove a half-mile at 2 mph, to a fast food restaurant. I locked the car, got a burger, and came back 40 minutes later. Again, the car was perfect.

I don’t know if the Dynamic Stability Control warning was lit… didn’t notice at the time.

One note on this event…possibly a red herring. About 10 minutes earlier, I did the same thing with the On/Off button as in the first event. That is, I hit the On/Off button while driving into a parking space (the On/Off button is where the radio button is on my other car). The difference between this time and the first event however, is that I drove 8 miles between hitting the button and having the car fail.

Incidentally, before buying this car in 2021, I noticed on Carfax that a dealer noted “Engine/powertrain computer/module replaced”. At the time, I thought this was odd…but now I suspect that this unexpected shutdown may have been what they were trying to fix.

A day after the second event I had to leave the country (November 2022), so I couldn’t investigate. I returned to the US yesterday, after leaving the car unattended for five months, and the car is running fine.

Both the 12v starter battery and the 12v aux battery are the originals, now 4.5 years old. The in-service date on the car is December 2018. It currently has about 14,500 miles.

Any ideas before I hand this off to the dealer?


Two footnotes: I see where @rcomeau may have solved a similar problem when the dealer replaced an ECU in the anti-lock system. I’ll keep that in mind if/when this goes to the dealer.

I’ve come to believe that the violent shaking that occurs at 3 mph is actually a 2 mph speed limit that’s done by design, allowing you to get your car off the road and little more. Several other people on this forum have reported the same 2 mph limit.
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Probably a weak auxiliary battery. Shuddering comes from ABS system activating due to the weak power from the auxiliary battery and imbalance of power to all four wheels. I had this shuddering when my auxiliary battery went bad. Pressing the go pedal all the way to the floor got the car to eventually get up to a speed where the shuddering stopped.

Shutting off the car and letting it rest for about 40 to 45 minutes may charge the battery sufficiently to allow driving again but the problem will recur.
4.5 years for the 12v is probably a max before getting problems, according to the numerous posts about 12v issues.
Probably a weak auxiliary battery. Shuddering comes from ABS system activating due to the weak power from the auxiliary battery and imbalance of power to all four wheels. I had this shuddering when my auxiliary battery went bad. Pressing the go pedal all the way to the floor got the car to eventually get up to a speed where the shuddering stopped.
If it happens again before I get to the dealer, I'll try putting the pedal to the floor in order to override that shuddering. Two mph is SLOW going!

On my first event, do you think the fact that I punched the Off button while underway had anything to do with the problem? Probably not with the second event. It could be the two events were unrelated, despite the common error message.


4.5 years for the 12v is probably a max before getting problems, according to the numerous posts about 12v issues.
Yes. I just replaced my Toyota battery at 10 years... but 4.5 years is tempting fate for the I-Pace, based on what I've seen posted here.
Pushing the off button at low speeds will cause the car to shutdown. You don't want to do that in traffic. I do not recommend doing that at any time the car is in motion.

The car should still have a bit left on the original 5 year/60k miles warranty and roadside assistance. Have it towed in rather than driving it. It is safer.
Put a small jump starter in the car, my batteries have not failed during 3+ years. It is like taking backup of a hard disk, as long as you take backups it will never fail as per Murphys law.
Pushing the off button at low speeds will cause the car to shutdown. You don't want to do that in traffic. I do not recommend doing that at any time the car is in motion.
Unfortunately, I have a human-factors issue with this button. The On/Off button in the I-Pace is located where the radio button is on my other car. So twice now, I've punched the Off button while occupied with another task, thinking I was silencing the radio.

As to the Aux Battery, the voltage has been holding around 13.5v to 13.8v. I drove the car 10 miles this morning, and when I arrived, it was still at 13.8v. I returned to the car an hour later, and prior to starting the car, it was 16.5v. Now. three hours later, it's at 16.9v. (I realize that these last two sound like charging voltages.)

Since I've had two breakdowns, I'm hoping the dealer will test the batteries at his own expense. With any luck, I'll get new ones and eliminate that as a potential problem.
I think I had a similar shuddering when an anti-lock sensor went bad. At least that's what they replaced.
Unfortunately, I have a human-factors issue with this button. The On/Off button in the I-Pace is located where the radio button is on my other car. So twice now, I've punched the Off button while occupied with another task, thinking I was silencing the radio.
You need a homemade safety cap over the switch. Take a piece of box board cut from a cereal (or other product) box. Tape one end of it over the switch. You'll have to flick it up to press the button but it will make you stop and think about pressing it while in motion.

Reminds me of a kid on an employee parent guided tour of a data center. Asked "What's this?" as he pressed the unguarded emergency power off button on the wall. That company needed assistance breathing life back into its systems, had a good grilling by clients for an explanation about the outage, and covered such buttons after that.
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On two occasions, my 2019 First Edition failed to move when pressing the accelerator, in traffic. On the first instance I unintentionally punched the On/Off button while moving at about 4 mph, and the car shut off. I stopped, pressed Park, and restarted the car… and I got the message “OK to drive with caution. Restricted performance”. But when pressing the accelerator, I got nothing. There was a slight click from the rear of the car, but it wouldn’t move. Two guys came from a nearby restaurant and helped me push it out of the driving lane. I tried shutting the car off and restarting, with no change. I then tried shutting the car off, getting out, locking it, waiting 5 minutes, then reentering the car. Again, no luck…just that slight click from the rear end, but no movement. I finally called the tow truck, locked the car, and went to get something to eat. About 40 minutes later, the tow truck got there. As he was about to winch it onto his flatbed, I tried one more time, and it ran perfectly. I drove it for several months after that, with no problem. Until the second event, two months later. This time, I’d just exited the freeway and stopped at a traffic light. When traffic started to move, I hit the accelerator and got the same message: “OK to drive with caution. Restricted performance”. I expected to drive the car at, say, 35 mph during this “restricted performance”. But the limit was only 2 mph. When I got to 3 mph, the car shook/shuddered violently. Hoping for a repeat of last time, we drove a half-mile at 2 mph, to a fast food restaurant. I locked the car, got a burger, and came back 40 minutes later. Again, the car was perfect. I don’t know if the Dynamic Stability Control warning was lit… didn’t notice at the time. One note on this event…possibly a red herring. About 10 minutes earlier, I did the same thing with the On/Off button as in the first event. That is, I hit the On/Off button while driving into a parking space (the On/Off button is where the radio button is on my other car). The difference between this time and the first event however, is that I drove 8 miles between hitting the button and having the car fail. Incidentally, before buying this car in 2021, I noticed on Carfax that a dealer noted “Engine/powertrain computer/module replaced”. At the time, I thought this was odd…but now I suspect that this unexpected shutdown may have been what they were trying to fix. A day after the second event I had to leave the country (November 2022), so I couldn’t investigate. I returned to the US yesterday, after leaving the car unattended for five months, and the car is running fine. Both the 12v starter battery and the 12v aux battery are the originals, now 4.5 years old. The in-service date on the car is December 2018. It currently has about 14,500 miles. Any ideas before I hand this off to the dealer? Two footnotes: I see where @rcomeau may have solved a similar problem when the dealer replaced an ECU in the anti-lock system. I’ll keep that in mind if/when this goes to the dealer. I’ve come to believe that the violent shaking that occurs at 3 mph is actually a 2 mph speed limit that’s done by design, allowing you to get your car off the road and little more. Several other people on this forum have reported the same 2 mph limit.
Replace the 12 volt and ancillary battery niw. Otherwise, your next issue will be a full a wheel lock up when the batteries fail. Happened to me. Very dangerous outcome.
I had this happen, except in reverse. I was in reverse leaving a parking space at a grocery store, when I heard a loud bang in the rear. I lost reverse at that point. Upon shutting off the car/back on, I was able to creep very slowly in reverse. I then switched directions and pulled forward, as I had an unobstructed way out, and drove straight to the dealer. I demonstrated to the service manager my lack of reverse. The car was there for a few weeks to address various other issues like traction battery faults, but the lack of reverse thing was not tracked down, nor has it returned. I feel like it is a problem waiting in the wings to return again.
On two occasions, my 2019 First Edition failed to move when pressing the accelerator, in traffic.

On the first instance I unintentionally punched the On/Off button while moving at about 4 mph, and the car shut off.

I stopped, pressed Park, and restarted the car… and I got the message “OK to drive with caution. Restricted performance”. But when pressing the accelerator, I got nothing. There was a slight click from the rear of the car, but it wouldn’t move. Two guys came from a nearby restaurant and helped me push it out of the driving lane.

I tried shutting the car off and restarting, with no change. I then tried shutting the car off, getting out, locking it, waiting 5 minutes, then reentering the car. Again, no luck…just that slight click from the rear end, but no movement.

I finally called the tow truck, locked the car, and went to get something to eat.

About 40 minutes later, the tow truck got there. As he was about to winch it onto his flatbed, I tried one more time, and it ran perfectly. I drove it for several months after that, with no problem.

Until the second event, two months later.

This time, I’d just exited the freeway and stopped at a traffic light. When traffic started to move, I hit the accelerator and got the same message: “OK to drive with caution. Restricted performance”.

I expected to drive the car at, say, 35 mph during this “restricted performance”. But the limit was only 2 mph. When I got to 3 mph, the car shook/shuddered violently. Hoping for a repeat of last time, we drove a half-mile at 2 mph, to a fast food restaurant. I locked the car, got a burger, and came back 40 minutes later. Again, the car was perfect.

I don’t know if the Dynamic Stability Control warning was lit… didn’t notice at the time.

One note on this event…possibly a red herring. About 10 minutes earlier, I did the same thing with the On/Off button as in the first event. That is, I hit the On/Off button while driving into a parking space (the On/Off button is where the radio button is on my other car). The difference between this time and the first event however, is that I drove 8 miles between hitting the button and having the car fail.

Incidentally, before buying this car in 2021, I noticed on Carfax that a dealer noted “Engine/powertrain computer/module replaced”. At the time, I thought this was odd…but now I suspect that this unexpected shutdown may have been what they were trying to fix.

A day after the second event I had to leave the country (November 2022), so I couldn’t investigate. I returned to the US yesterday, after leaving the car unattended for five months, and the car is running fine.

Both the 12v starter battery and the 12v aux battery are the originals, now 4.5 years old. The in-service date on the car is December 2018. It currently has about 14,500 miles.

Any ideas before I hand this off to the dealer?


Two footnotes: I see where @rcomeau may have solved a similar problem when the dealer replaced an ECU in the anti-lock system. I’ll keep that in mind if/when this goes to the dealer.

I’ve come to believe that the violent shaking that occurs at 3 mph is actually a 2 mph speed limit that’s done by design, allowing you to get your car off the road and little more. Several other people on this forum have reported the same 2 mph limit.
This started happening to me before both 12v batteries failed at the same time. Replace therm both.
This started happening to me before both 12v batteries failed at the same time. Replace therm both.
Hello
I caught the same behavior when I go out of higway. When I was on highway I see message Tranction control issue, and car has restricted power. Car was blocked on first crosroad when I stop the car. I stoped and started car again. Car go withou problem. I took the car to jaguar service where they updated all the units, I paid 300USD.The fault has not manifested itself yet, but I have only driven 500km since the update. And important thing: They measured the auxiliary battery and told me it was in perfect condition, it was replaced with a new one year ago. I'm afraid to drive the Jaguar too far. I'd expect such poor functionality in a German pseudo crap/car, not a Jaguar. If the problem recurs, I'll sell it and buy a Tesla. I don't understand how a car company can even afford to sell a car with such a hidden flaw. I would like to see Jaguar be serious and inform users about this problem. So far I have had a 4 channel camera installed and if the fault appears again I will record it, I will put it on the web as a warning to potential buyers.
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I finally got into the dealer, and they told me I'm not the first person to have their I-Pace die on the road, and shudder while trying to move.

Although my batteries looked pretty good on the monitors, both the Start and Aux batteries failed their test, and the dealer replaced them. They seemed to think this was the most-likely culprit. The new batteries are holding steady at 12.85v and 13.02v respectively.

There was also a software update available for the Powertrain Control Module, so they updated the PCM.

We'll see how it goes.
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