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So essentially H442 identifies bad cells by trying charge/discharge and notified the recall. Hopefully this ends all the issues.
H441, and notifying the need for replacement, but yeah.

Our car is almost 50k in with no significant repairs other than from two break ins. Oakland is awful.
 
H441, and notifying the need for replacement, but yeah.

Our car is almost 50k in with no significant repairs other than from two break ins. Oakland is awful.
This is disgraceful. JLR ought to do something about this.🙂

Always good to hear from a forum member with no car problems - you are a rare and needed member.
 
Discussion starter · #25 ·
This is disgraceful. JLR ought to do something about this.🙂

Always good to hear from a forum member with no car problems - you are a rare and needed member.
The battery issues Lg Chem’s fault and the heater issue is some other company. Jaguar needs to be a bit more pro-active since it’s meant to be a prestige brand
 
I left my car with the dealership in Santa Monica to diagnose the "traction battery fault" amber warning. After a few days, they reported that one of the 36 battery modules needs to be replaced. The service manager told me I could drive the car while waiting for parts, but I should keep it outside, which I took to mean that there is a chance it would catch fire. I didn't want to drive a car that might catch fire (even outside), so I told her that I didn't think it would be feasible to keep the car outside. Then she rented me a 2023 Volvo XC40 Recharge (BEV), which I am still driving over two weeks later. It's a very good stand-in for the I-Pace, so I am just waiting patiently for my car to get fixed. She also told me that they would charge my I-Pace to 100% before returning it to me, which should cause the recall software to detect any other faulty cells, if there are any.
 
I left my car with the dealership in Santa Monica to diagnose the "traction battery fault" amber warning. After a few days, they reported that one of the 36 battery modules needs to be replaced. The service manager told me I could drive the car while waiting for parts, but I should keep it outside, which I took to mean that there is a chance it would catch fire. I didn't want to drive a car that might catch fire (even outside), so I told her that I didn't think it would be feasible to keep the car outside. Then she rented me a 2023 Volvo XC40 Recharge (BEV), which I am still driving over two weeks later. It's a very good stand-in for the I-Pace, so I am just waiting patiently for my car to get fixed. She also told me that they would charge my I-Pace to 100% before returning it to me, which should cause the recall software to detect any other faulty cells, if there are any.
For once a dealership that seems to get that customers need/want a comparable vehicle as a loaner.

Regarding the risk of catching fire, the risks after getting the H441 fault warning, and the charging restrictions, are probably much less than the risks you took over the past few weeks charging to 100%. I assume you acknowledged the warnings to only charge away from building and other cars during this time - as detailed in the recall?

Furthermore, note that the faulty modules are not immediately detected by the H441 software update upon the first charge - otherwise you, and many others, would be further along in the process. In my case the warning only appeared during the fifth charge to 100% after the software install. My module was replaced in early January, and I've just completed my fifth charge to 100% since getting it back with no further problems - but I won't be 100% worry free until I've done a few more charges.
 
The customer letter very specifically states that the battery cell module/assembly will be replaced at no cost to the owner.
70% of what?
I have owned a 2029 I-Pace First edition from its debut.
Love the car! The dealer who soled it to me and JLRNA not so much.
The warranty card states that the battery is under warranty to provide at least 70% of the original range. Problem is neither my dealer nor JLRNA can tell me what the "Original Range" is. One says the other can answer. Within in weeks of my purchase I was getting 424 km on a full charge on my home Bosch charger. Now I'm in the low 300s occasionally just below 300km of range.

The dealership says it doesn't have copsies of the Battery Health tests performed saying they are only visible on a screen at the time of testing then erased. Is this correct?

Does anyone know of have experiance with this kind of problem?

I apologize if this is answered on the forum already, but I couldn't find it.

Murray
 
Not 70% "of range", but "of State of health." Essentially it is the kwh at 100% state of charge as a percentage of the 90 kwh energy available when new. How many km are on the car?
 
70% of what?
I have owned a 2029 I-Pace First edition from its debut.
Love the car! The dealer who soled it to me and JLRNA not so much.
The warranty card states that the battery is under warranty to provide at least 70% of the original range. Problem is neither my dealer nor JLRNA can tell me what the "Original Range" is. One says the other can answer. Within in weeks of my purchase I was getting 424 km on a full charge on my home Bosch charger. Now I'm in the low 300s occasionally just below 300km of range.
Free
The dealership says it doesn't have copsies of the Battery Health tests performed saying they are only visible on a screen at the time of testing then erased. Is this correct?

Does anyone know of have experiance with this kind of problem?

I apologize if this is answered on the forum already, but I couldn't find it.

Murray
Is this the same "Murray" who asked the same question earlier in this thread?

I understand the frustrations of having major issues with our vehicles, but many of us have suffered with major problems and after educating ourselves about our vehicles and their tendency to certain issues through reading/searching this forum we have positively contributed to the overall discussion.

I would hope that this poster, after 5yrs of ownership recognises that 70% of "the original range" is a meaningless number. Doesn't your range vary from 260+, down to less than 200 based on temperature, speed and many other factors?

Personally in extreme cold highway driving I've got 190miles of range on a full battery, whereas in the Spring or Fall doing suburban driving I've got 284miles on many occasions. Should I be suing JLR every winter for false representation?
 
Is this the same "Murray" who asked the same question earlier in this thread?

I understand the frustrations of having major issues with our vehicles, but many of us have suffered with major problems and after educating ourselves about our vehicles and their tendency to certain issues through reading/searching this forum we have positively contributed to the overall discussion.

I would hope that this poster, after 5yrs of ownership recognises that 70% of "the original range" is a meaningless number. Doesn't your range vary from 260+, down to less than 200 based on temperature, speed and many other factors?

Personally in extreme cold highway driving I've got 190miles of range on a full battery, whereas in the Spring or Fall doing suburban driving I've got 284miles on many occasions. Should I be suing JLR every winter for false representation?
 
Hello, I haven't been on this forum for quite a while but now I guess I need some advice. So I did get the software upgrade regarding the faulty battery detection H441...last year in August. Now up until recently I tried to charge if I had to not more than 85%. But recently I had to charge at least 5 times completely up. Now yesterday after the full charge, I went to work and so forth. Afternoon I started it up and the dreaded error message on the dashboard came on " Drive with caution, Traction battery fault detected"
Does this mean I have a faulty battery pack? If so, I would need to replace it I presume....my car just went out of warranty.
 
Hello, I haven't been on this forum for quite a while but now I guess I need some advice. So I did get the software upgrade regarding the faulty battery detection H441...last year in August. Now up until recently I tried to charge if I had to not more than 85%. But recently I had to charge at least 5 times completely up. Now yesterday after the full charge, I went to work and so forth. Afternoon I started it up and the dreaded error message on the dashboard came on " Drive with caution, Traction battery fault detected"
Does this mean I have a faulty battery pack? If so, I would need to replace it I presume....my car just went out of warranty.
Charging up to 100% allows the H441-software to better test the pack for these anomalies (not charging it simply allows the flaw to hide longer, but you can't hide forever I suppose). The battery issue is a recall, so the warranty issue is moot in that the battery module replacement is free regardless of the warranty status (end even then, the battery warranty is longer than the car warranty, so I don't think any I-Pace is ou of battery warranty anyway). If your car is not part of the more specific H484 recall (where they specifically replace the entire battery pack), you need to get the car examine at JLR and they will find the faulty module (s), order a replacement module and replace it when the part arrives. Many of us have had 2 modules replaced (anyone with more than 2?) so the dealers are getting better and faster at it.
 
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