Pretty specious argument given that all of their CYA letters and emails make it clear that while they identified a serious life threatening problem they have no permanent fix. I view the mid 2023 BECM software update as their first effort to solve the problem, albeit 4 years after the first fires.

 

You had a lawyer representing you I take it?
I've spoken with MFS legal (California Lemon Law Attorney – FREE Consultation) and they are having success getting compensation or buybacks for CA lemon law cases based on the battery recall. I believe based on the fact that their interim remedy was to park the vehicle outside and not fully charge it.
Apparently they're having enough success to justify running targeted ad campaigns on facebook.

There is a separate class action lawsuit representing all CA owners for all years that basically claims harm from the fact that JLR was slow to perform a battery recall, and resulted in people buying "defective" cars. It looks like that is going to trial, which you would be automatically included in.

 

Any more info on this class action? Morley tried to give me KBB, dealership made me retrieve my car, after stripping it of the window washer assembly and grill and leaving it in the rain for five weeks. I have an attorney, but it's clear JLR is slow rolling, and I was hoping to be able to bit a new car before the tariffs kick in. This whole thing sucks.

 

Be very careful about believing them on this. It's bull. Get an attorney.

 

They are going to offer Kelley Bluebook value (around $20k for a car I paid $100k and 40k miles). 80% decrease in value is unacceptable since it’s based on everything that has gone wrong (fires, etc). I have a Lemon Lawyer on it who also says this is bs.

 

Yes this is exactly what happened. They offered to buy back at about 25% of what I paid. I have less than 7k miles per year of driving and bought the car hoping it would be my last car purchase. This throws a huge wrench into my retirement plan. I wasn’t expecting to have to buy another car after spending $100k on this one. I have a CA Lemon Law attorney working on it but they say it can take up to 1 year to settle. They also agree the jaguar buyback offer is unacceptable.

 

I took my ipace in for the H514 recall 12/2/2024. There were about 10 back and forth emails the past 3 months with jaguarlandrover.com. Eventually they said “California LemonlLaw doesn’t apply due to the car only being in for service this one time for the recall”.

I also filed a BBB claim with the same rejection of CA Lemon Law. Apparently a life threatening car problem isn’t sufficient. It must be taken to service several times whatever the mechanical issue is.

Anyone else have this issue? Do I need to bring it in 5 times and demand they fix the same problem? Maybe I should do this just to cover my own @ss

The last jaguarlandrover.com email said my lemon law case is closed but they will email me in the future about H514 options and “Although we do not have a specific time frame for when you can expect to be contacted, please be assured that the team is working diligently to address all matters as quickly as possible.”

Any idea what these options would be? They’re very cryptic and noncommittal with the emails.

The battery supposedly has an 8 year warranty. Selling the car is not an option since it lost 80% of its value the first 5 years. Apparently this is the norm for EVs smh.

The last 3 months of parking the car “away from structures” and only charging to 80% has been a real drag. Hoping it can be resolved.

Hey, just wanted to chime in since I’ve been going through this process myself—and I’ve done a lot of digging into California’s Lemon Law as it relates to the I-PACE battery issue.

A few key things:

1. You don’t need to have taken the car in multiple times for the same issue to qualify under the California Lemon Law—especially not when the defect is serious and Jaguar has already admitted they can’t fix it.
2. Recall repairs count.
   If you brought the car in for the H514 recall and Jaguar attempted a software fix (even if you didn’t ask for it), that still counts as a “repair attempt” under the law. What matters is whether the manufacturer attempted and failed to fix a warranty-covered defect. In this case, they did—and they’ve said as much by offering buybacks.
3. Battery fires and thermal risk fall under the “serious safety defect” rule.
   California law says a single repair attempt can be enough if the issue is likely to cause death or serious injury. A fire risk that forces you to park away from your home qualifies.
4. Jaguar is using language like “you only brought it in once” to deny claims—but that’s just a tactic. They’re hoping you’ll walk away. You don’t have to.
5. It costs nothing to talk to a Lemon Law attorney.
   If your vehicle qualifies (and it very likely does), they’ll take the case on contingency and Jaguar pays their fees if you prevail. You don’t owe anything out of pocket.

If you want to keep the car, you can ask about a battery replacement. If you’re done with the whole thing, they may owe you a full repurchase—based on your purchase price, not depreciated market value.


I’m holding out for a fair resolution myself, and so far, everything points to California owners like us being firmly within our rights.


Happy to share more details if it helps.

 

CCA lemon law attorneys posted this brief summary April 8
A bit of advertising included

Jaguar I-PACE Battery Recall Lawsuit Moves Forward in California - California Consumer Attorneys, P.C.

A Jaguar I-PACE class action lawsuit will proceed in California after a judge rejected the automaker’s attempt to dismiss warranty-related claims. The lawsuit centers on the 2019–2024 Jaguar I-PACE SUVs, which were subject to a May 2023 recall due to the risk of battery fires caused by thermal overload in the high-voltage traction battery.

Possibly more details here: GovInfo

 

I know for a fact that the Palm Beach Jaguar dealership is giving pretty much next to nothing for these buybacks. The longer this goes on the lower the numbers will be. Disgraceful way to treat customers.

 

Dealership don't do buybacks, just trade ins (of which they will likely sale back to Jaguar). Only Jaguar NA and Morley are authorized to complete buybacks. If a dealer says they are doing it, its probably a lie. Dealers are so awful, I hate them so much (signed ex-car salesman)

 

Lemon law will take LOTS of time and effort, of which I am not sure if it is worth it for most people. Non lemon law buybacks are proceeding daily in California in the $25-38k range (YMMV). If you don't get what you want on the first offer, counter with what you want. Response time in April has been about a week to counter offers, and many have already turned in their rides (I know of 15 people). If you want the full CA buyback amount, it will probably be awhile.

 

Paid $100k+ for a loaded First Edition. It has fairly low miles for a 2019 (40k). I couldn’t accept Jag’s $25k offer so I have a lemon lawyer in CA. This has also been strange experience. Months go by and I don’t hear a word. Then someone from a different law firm asks for paperwork that I already submitted months ago. Hard to tell what is spam and what isn’t or if anyone is actually working the case. Will keep prying for answers. I know nothing about law firms but it Doesn’t seem like it should be this difficult to get updates.