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Buyback Complete (California Lemon Law/514 Recall)

848 views 4 replies 3 participants last post by  ipace2020  
#1 ·
Hi friends. I surrendered my 2019 yesterday and the money is supposed to post to my account tomorrow. In the coming days, I'll draft a timeline of the whole process.

I loved this car and there are things I'll miss about it, but the Lucid Air Touring I got is better.

P
 
#2 ·
How did you get electronic payment? They fedex'd mine to me and it took about a week after I turned in the car. Even the dealer was like, they usually send us a check to hand to you, I don't know what happened.
 
#4 ·
Here's my whole story:

My car was a 2019 that I bought from Jaguar of Riverside in November of 2022 under the CPO program.

By June of 2023, the car had been out of service at JLR Los Angeles for an aggregated 51 days and counting, so I made an inquiry to corporate about a buyback under California Lemon Law. They contested my eligibility, but offered me $3,000 as a "good will gesture" in exchange for my pledge that I would take no future action against them. I turned that down but dropped the buyback effort.

The car was back in the shop from mid-July to mid-October 2024 (unable to charge), during which time the 514 recall was announced. In early November 2024, JLR called with an offer of high retail Blue Book value to buy the car back. I asked them to follow up in writing and began contacting attorneys. On November 25th, I retained Johnson and Buxton to handle a Lemon Law claim. I'm pretty sure the claim could have prevailed irrespective of 514 and the buyback remedy that Jaguar ultimately presented to everybody, given the other problems, but in any case, the sheer volume of actions that I expected JLR to be contending with persuaded me that it was best to come out swinging as early as possible. The agreement with the firm was on a contingency basis, meaning JLR would pay their fee.

The case was filed in court on November 26th. By early January 2025, JLR reached out to my lawyer to negotiate a settlement. After a few weeks of submitting documents, JLR sent an offer on January 30th. I don't think I'm supposed to share the exact terms, but I was to be made whole, including a negligible offset for use. So pretty much the best outcome, short of additional punitive penalties to JLR.

It took until March 6th to finally settle on attorney fees. By April 23rd, JLR was ready to schedule the surrender of the car. The surrender happened last Tuesday May 6th. The inspection was perfunctory, and I'm told JLR is basically accepting these cars in any condition. The settlement check went to the law firm the Thursday, and the law firm wired the funds to my account yesterday.

So it's over.

My conclusion from all of this is that if you're in California, you should expect the maximum compensation under the Lemon Law for these buybacks, and if you have doubts that you'll be offered that, it's worth getting an attorney. It's possible that my settlement was bolstered by all the other service complaints I had in a short period, and that if all you've got is 514, maybe it will be more of a struggle. Either way, it's nice not to have to deal with all the back and forth, and JLR will be paying the fees. I don't know whether having an attorney impacted the time line. In my case it was five months, start to finish. I don't know what others are experiencing.

Happy to stick around and answer whatever questions I can, here on my last thread in this forum. The Lucid Air I'm driving now is a superior product by just about every metric, although I admit the Jaguar had a kind of presence ("oomph" as my daughter would say) that the Lucid doesn't quite achieve, for all its competence. But no amount of "oomph" can compensate for a car that mostly doesn't drive.

In my 20s and 30s I drove a succession of cranky European sports classics, then switched to EVs when the first Leaf came out. Back then I was on a lot of car forums, having fun solving problems. I enjoyed being back in that kind of community with the iPace, so thanks for that. I wish it had worked out.

P
 
#5 ·
Here's my whole story:

My car was a 2019 that I bought from Jaguar of Riverside in November of 2022 under the CPO program.

By June of 2023, the car had been out of service at JLR Los Angeles for an aggregated 51 days and counting, so I made an inquiry to corporate about a buyback under California Lemon Law. They contested my eligibility, but offered me $3,000 as a "good will gesture" in exchange for my pledge that I would take no future action against them. I turned that down but dropped the buyback effort.

The car was back in the shop from mid-July to mid-October 2024 (unable to charge), during which time the 514 recall was announced. In early November 2024, JLR called with an offer of high retail Blue Book value to buy the car back. I asked them to follow up in writing and began contacting attorneys. On November 25th, I retained Johnson and Buxton to handle a Lemon Law claim. I'm pretty sure the claim could have prevailed irrespective of 514 and the buyback remedy that Jaguar ultimately presented to everybody, given the other problems, but in any case, the sheer volume of actions that I expected JLR to be contending with persuaded me that it was best to come out swinging as early as possible. The agreement with the firm was on a contingency basis, meaning JLR would pay their fee.

The case was filed in court on November 26th. By early January 2025, JLR reached out to my lawyer to negotiate a settlement. After a few weeks of submitting documents, JLR sent an offer on January 30th. I don't think I'm supposed to share the exact terms, but I was to be made whole, including a negligible offset for use. So pretty much the best outcome, short of additional punitive penalties to JLR.

It took until March 6th to finally settle on attorney fees. By April 23rd, JLR was ready to schedule the surrender of the car. The surrender happened last Tuesday May 6th. The inspection was perfunctory, and I'm told JLR is basically accepting these cars in any condition. The settlement check went to the law firm the Thursday, and the law firm wired the funds to my account yesterday.

So it's over.

My conclusion from all of this is that if you're in California, you should expect the maximum compensation under the Lemon Law for these buybacks, and if you have doubts that you'll be offered that, it's worth getting an attorney. It's possible that my settlement was bolstered by all the other service complaints I had in a short period, and that if all you've got is 514, maybe it will be more of a struggle. Either way, it's nice not to have to deal with all the back and forth, and JLR will be paying the fees. I don't know whether having an attorney impacted the time line. In my case it was five months, start to finish. I don't know what others are experiencing.

Happy to stick around and answer whatever questions I can, here on my last thread in this forum. The Lucid Air I'm driving now is a superior product by just about every metric, although I admit the Jaguar had a kind of presence ("oomph" as my daughter would say) that the Lucid doesn't quite achieve, for all its competence. But no amount of "oomph" can compensate for a car that mostly doesn't drive.

In my 20s and 30s I drove a succession of cranky European sports classics, then switched to EVs when the first Leaf came out. Back then I was on a lot of car forums, having fun solving problems. I enjoyed being back in that kind of community with the iPace, so thanks for that. I wish it had worked out.

P
Thanks!! I signed with the same law firm after getting joke offers like you did. Glad to hear in the end they paid what was right under the CA law.

I REALLY like that Lucid, waiting to test drive the SUV.