[McRat]

When I brought my car in for updates in mid-July, it appears a new feature might have been added.

I crashed the NAV system by not waiting for it to fully boot. It "Black Screened" both the center, and center lower screens. I touched the black screen while driving, and the Jaguar art appeared. After another minute, the wake up screen appeared, I touched it again, and the full system woke up without turning the car off, or fully charging the car.

I guess that's an improvement, but ... It's also the only Black Screen I've gotten in months. Using the NAV before it had fully locked in appeared to be what triggered it.

 

[gbillcb]

Yeah, I always count slowly to ten before engaging drive. So far (4 months) never had a problem.

 

[Time2Roll]

I don't see them black much but they have always recovered at some point if I just ignore them and drive.

 

[billfan]

Yeah, I always count slowly to ten before engaging drive. So far (4 months) never had a problem.

The fact that this is necessary is so sad. If I told someone I had to do this they'd assume I drive a '95 Ford with a Gen 1 multimedia screen.

 

[WattAJag]

If you wait for the bottom screen to light up before pressing START, and wait for the top main menu screen to paint (for the Jaguar graphic to go away) before you put it in gear ... I have had ZERO issues since doing this for 6 months.

I just put my seat belt on before pressing start, and that usually takes enough time to get the bottom screen to light up.

 

[epirali]

Yes but can we at least all agree this is silly and really not something that anyone should experience in any car, much less a “luxury” marquee technology car?

Specially because it would take a 1-2 month focus development/testing effort to resolve these issues, and it has been going on for a long time now. Honestly this one thing is what will give me pause in considering any other Jaguar product.

 

[kkemp]

Yes but can we at least all agree this is silly and really not something that anyone should experience in any car, much less a “luxury” marquee technology car?.

Sadly this seems more common than not these days. Both our Volvo and and GMC have these same sort of issues and we do basically the same thing to avoid them: wait until the splash screens have disappeared before starting, wait until bluetooth connects before plugging in our phones to CarPlay, etc.

 

[jsimon7777]

Hit the unlock button on your key once you're in range. Sit down. Foot on the pedal. Start button. Then buckle. Then you're ready to go.

My Ram 1500, with Uconnect which is supposed to be one of the good ones, still has issues where the rear camera doesn't always come on right away. A bit of a pain when backing a big truck out of a garage. I also had to go through a week without the truck for them to get the system to connect to the cell network. They had to go through corporate to get help.

So this is all just par for the course for car electronics.

 

[epirali]

My Ram 1500, with Uconnect which is supposed to be one of the good ones, still has issues where the rear camera doesn't always come on right away. A bit of a pain when backing a big truck out of a garage. I also had to go through a week without the truck for them to get the system to connect to the cell network. They had to go through corporate to get help.

So this is all just par for the course for car electronics.

I am not sure I agree, I have owned all kinds of cars and until the Jaguar I have not had this level of fragility and issues in any car regardless of price. Before this the "worst" issue was the maybe one out of 50 times the Bolt center display would fail to turn on, and there was a manual reset that restored it. They fixed that in the next firmware update.

 

[jsimon7777]

I am not sure I agree, I have owned all kinds of cars and until the Jaguar I have not had this level of fragility and issues in any car regardless of price. Before this the "worst" issue was the maybe one out of 50 times the Bolt center display would fail to turn on, and there was a manual reset that restored it. They fixed that in the next firmware update.

I seem to remember startup issues sometimes on the Spark EV as well. I'm not saying that the JLR system is good. It's obviously shite. I'm just saying that shite seems par for the course across brands. I'll be using the truck today, after a week or so of sitting. For sure I'll unlock it long before I get in.

Besides, we already have to unlock the ipace to take the charging cable out. Perhaps that's intentional?

 

[2761]

Ford's early Sync systems were pretty buggy but Sync 3 is awesome. Never a blank or delayed screen, voice command is great, nav is good and AA works well. Only issue is the iPod interface. Usually takes a few minutes for Sync to "index" the music even after a short stop. Playlists disappear and sometimes the individual tracks get moved to other playlists. I've experienced entire albums being deleted.

Of course Apple products seem to mysteriously stop working when there's a new update which forces the user to download the new files. I hate that aspect from Apple.

 

[billfan]

I had a Chevy Volt before my I-Pace and it's infotainment basically ran perfect for the 3.5 years I had it. Booted up immediately, didn't even have to wait a second before kicking it into reverse and off I went. Push start, shift to reverse, shift to drive, never a glitch. So it may just be that I'm jaded coming from a PHEV car that had no lag and no issues the entire time I owned it, to a car that costs literally twice as much and requires me to count to ten, cross my fingers and toes, say a prayer, do a Gregorian chant, apologize to my husband for making us buy this thing (not a joke), THEN put it in reverse. =/

 

[CyberSlug]

There should be no apologies for the system in the i-Pace, and the idea of having to unlock the car using the remote while you approach is not what we all paid for. The car has "Keyless Entry & Push Button Start", which on any other car means you walk up, open, get in, and start the car. If we have to push the button as we approach to start the boot process that defeats the purpose.

My 2012 A6 had all of these features, and there wasn't a need to wait to do anything. If one of the systems wasn't up, it would still come up as you were driving (navigation took a few more seconds to load).

This all comes down to Jaguar making poor choices in the platform and the programmers, which is a real shame, considering how good the car drives and handles. It's such a major blemish on an otherwise great car.

 

[billfan]

There should be no apologies for the system in the i-Pace, and the idea of having to unlock the car using the remote while you approach is not what we all paid for. The car has "Keyless Entry & Push Button Start", which on any other car means you walk up, open, get in, and start the car. If we have to push the button as we approach to start the boot process that defeats the purpose.

My 2012 A6 had all of these features, and there wasn't a need to wait to do anything. If one of the systems wasn't up, it would still come up as you were driving (navigation took a few more seconds to load).

This all comes down to Jaguar making poor choices in the platform and the programmers, which is a real shame, considering how good the car drives and handles. It's such a major blemish on an otherwise great car.

Seriously. It's like if they said "This vehicle features Bluetooth hands free calling. Simply dial the number on your phone and hold it to your ear for best connection"

¯\_(ツ)_/¯

 

[outbackgary]

Having just purchased a new HSE, I am astounded as to the feature set and functionality that Jaguar has pushed into the overall embedded electronics of this vehicle. What an amazing accomplishment of embedded control hardware and software. I would say that their development priority went into power electronics and drive control. What an amazing accomplishment.

Taking into account the inherent communication between vehicle modules, I would say what we have is an excellent overall result that with time will improve.

I observe a one to two-second delay when switching screens and I learn to be patient. It is through the necessity of reducing power consumption that the computers are put to sleep. Even Linux needs time to do a cold boot.

It would be great to see a bit more appreciation of what we have instead of unrealistic expectations. This system is a lot more than a smartphone. The software quality control must be a major effort that is not foolproof.

Having said that I feel for the earlier adopters and thank them as what I have just purchased reflects the effort and pain of that group. Thankyou.

 

[sciencegeek]

Having just purchased a new HSE, I am astounded as to the feature set and functionality that Jaguar has pushed into the overall embedded electronics of this vehicle. What an amazing accomplishment of embedded control hardware and software. I would say that their development priority went into power electronics and drive control. What an amazing accomplishment.

Taking into account the inherent communication between vehicle modules, I would say what we have is an excellent overall result that with time will improve.

I observe a one to two-second delay when switching screens and I learn to be patient. It is through the necessity of reducing power consumption that the computers are put to sleep. Even Linux needs time to do a cold boot.

It would be great to see a bit more appreciation of what we have instead of unrealistic expectations. This system is a lot more than a smartphone. The software quality control must be a major effort that is not foolproof.

Having said that I feel for the earlier adopters and thank them as what I have just purchased reflects the effort and pain of that group. Thankyou.

Did they pay ya

 

[outbackgary]

Did they pay ya

Yes, they gave me a free car to do this post. Did you miss that offer?

 

[Dantrium]

Having just purchased a new HSE, I am astounded as to the feature set and functionality that Jaguar has pushed into the overall embedded electronics of this vehicle. What an amazing accomplishment of embedded control hardware and software. I would say that their development priority went into power electronics and drive control. What an amazing accomplishment.

Taking into account the inherent communication between vehicle modules, I would say what we have is an excellent overall result that with time will improve.

I observe a one to two-second delay when switching screens and I learn to be patient. It is through the necessity of reducing power consumption that the computers are put to sleep. Even Linux needs time to do a cold boot.

It would be great to see a bit more appreciation of what we have instead of unrealistic expectations. This system is a lot more than a smartphone. The software quality control must be a major effort that is not foolproof.

Having said that I feel for the earlier adopters and thank them as what I have just purchased reflects the effort and pain of that group. Thankyou.

I'm not sure what you are comparing against, but stating that JLR did an 'amazing' job with their shitty infotainment system it makes me think you haven't been in just about any other car with a robust system. As I've said before, even some of the crappy little rental cars I get, have better systems than the I-Pace.

It is a nice car, even a great car, but for $90k, it shouldn't be saddled with a system that is outclassed by a $35K Ford...

 

[sciencegeek]

Yes, they gave me a free car to do this post. Did you miss that offer?

Haha, danm you lucky dog! >

 

[outbackgary]

I'm not sure what you are comparing against, but stating that JLR did an 'amazing' job with their shitty infotainment system it makes me think you haven't been in just about any other car with a robust system. As I've said before, even some of the crappy little rental cars I get, have better systems than the I-Pace.

It is a nice car, even a great car, but for $90k, it shouldn't be saddled with a system that is outclassed by a $35K Ford...

I am really just appreciating the engineering effort that is there and trying to offer some balance to what otherwise comes across as a complete disaster.