Thrilled to have found this forum just 3 days ago and already much smarter than dealer (not unusual, from what I'm reading here) on LOTS of topics. I recently noticed my order shows the wrong headliner. My online build link (that I sent dealer) showed Black but order sheet showed Oyster. Dealer (sales rep) told me there was a 'factory constraint' on black headliner... Come again??? How could such a common item (black cloth) be a factory constraint? And why build it wrong? I guess they just entered it wrong, but I so suppose the headliner is something the dealer can fix? Maybe???
Then today I'm reading (here on this forum) about the MY 2020 change just a few weeks ago. Ugh! This is NOT a normal "early adopter" risk, is it?
With all the inconsistency between dealer/customer experiences, and lack of dealer product knowledge in general, excitement turning to apprehension for scheduled delivery in 3 weeks. 20 year MBZ owner, this would be first Jag, unimpressed to date.
Love to hear others' experiences and more importantly, suggestions?
Then today I'm reading (here on this forum) about the MY 2020 change just a few weeks ago. Ugh! This is NOT a normal "early adopter" risk, is it?
With all the inconsistency between dealer/customer experiences, and lack of dealer product knowledge in general, excitement turning to apprehension for scheduled delivery in 3 weeks. 20 year MBZ owner, this would be first Jag, unimpressed to date.
Love to hear others' experiences and more importantly, suggestions?