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16 Posts
Regular reader on this forum, but have never had a good reason to wade in till now. Unfortunately it is due to a much-feared battery issue. I purchased my 2020 I-Pace in December and enjoyed 5,000 problem free miles until the "Battery fault detected" message popped up and the go pedal stopped functioning. In drive, pushing the pedal makes a groaning or grinding sound. In reverse, it sounds like the motors are spinning at high RPMs. Otherwise the infotainment, climate, etc. are operating normally. Battery had a full charge. Thankfully I was on a residential street in my brother's neighborhood; not so thankfully, I was 200 miles from home. Wednesday will mark two weeks since this happened.
JLR roadside assistance had it towed to the local dealer in Monmouth County, NJ, who bluntly said they were so busy they had no idea when they could look at it. (And no, they couldn't spare a loaner.) It took some work, but JLR agreed to have it towed to my home dealer in MD at their expense, a process which took several days. The dealer has been candid that they don't know what's wrong with it or how to fix it. A TA case was opened with corporate on Friday, and today's update was that detailed "vial" (sp?) codes had been downloaded from the car and sent to JLR for further interpretation.
I've started tossing the B-word around with the dealer, not least due to some of the stories reported by other posters on this board, but they are insisting there's no reason to panic yet. I'll keep you all posted so others can hopefully learn from my experience.
JLR roadside assistance had it towed to the local dealer in Monmouth County, NJ, who bluntly said they were so busy they had no idea when they could look at it. (And no, they couldn't spare a loaner.) It took some work, but JLR agreed to have it towed to my home dealer in MD at their expense, a process which took several days. The dealer has been candid that they don't know what's wrong with it or how to fix it. A TA case was opened with corporate on Friday, and today's update was that detailed "vial" (sp?) codes had been downloaded from the car and sent to JLR for further interpretation.
I've started tossing the B-word around with the dealer, not least due to some of the stories reported by other posters on this board, but they are insisting there's no reason to panic yet. I'll keep you all posted so others can hopefully learn from my experience.