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At least you have a dealer who is willing to give you the update to 19.2 ... mine fought me tooth and nail a while ago (though I eventually convinced them to do it).
Interesting. I was in a similar position with my Range ROver sport (That was also stuck w/ the buggy 16.2 TCU software for a while). Periodically, I'd hit "check for update" for the TCU software, and one day, magically it decided to allow me to update to 19.2. I really dont think the dealer had anything to do with it.
 
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