[antoinetec]

Took delivery of my IPace three days ago in Paris France. On my way home I realized that there was a really annoying noise from the A/C. Not loud but loud enough to be really annoying when at stop. The noise was not there on the IPace from my test drive. Anybody had this problem? I am scared that Jaguar will not take this problem seriously enough to fix it. The ventilation noise stops when A/C is turned off

 

[Jtdavi3]

Very soft high pitched whine? I have it, hear it with AC on and higher fan speeds. No one at dealership claims they can hear it, so they pretty much imply I'm crazy. Nothing done about it. Assume the AC will completely break at some point and they'll have to address it then. Terribly frustrating.

 

[piekas]

Very soft high pitched whine? I have it, hear it with AC on and higher fan speeds. No one at dealership claims they can hear it, so they pretty much imply I'm crazy. Nothing done about it. Assume the AC will completely break at some point and they'll have to address it then. Terribly frustrating.

It's definitely there. My assumption is that it's a design flaw rather than a defect, and doubt they would do anything about it.

 

[epirali]

Took delivery of my IPace three days ago in Paris France. On my way home I realized that there was a really annoying noise from the A/C. Not loud but loud enough to be really annoying when at stop. The noise was not there on the IPace from my test drive. Anybody had this problem? I am scared that Jaguar will not take this problem seriously enough to fix it. The ventilation noise stops when A/C is turned off

I am audio guy and pretty sensitive to noises (like I will hear the hum in a cooling fan for headlights while sitting at idle). Can you describe annoying? I do hear the various fan and AC noises but nothing I would call unusual on mine. Grant it you can hear this stuff more in EVs without the engine noise masking it. Does it sound like a belt? A motor?

 

[tina_w]

I am audio guy and pretty sensitive to noises (like I will hear the hum in a cooling fan for headlights while sitting at idle). Can you describe annoying? I do hear the various fan and AC noises but nothing I would call unusual on mine. Grant it you can hear this stuff more in EVs without the engine noise masking it. Does it sound like a belt? A motor?

I hear it too - it sounds like a quiet hiss. It doesn't change pitch or volume regardless of fan speed. The only way to eliminate it is to turn off A/C. It sounds like the compressor.

I also hear it when the car heater is active.

 

[antoinetec]

Yes exactly soft high pitch noise. Went to Jaguar and had to have the mechanic go in my IPace and then to the test IPace. He said he understood. I left the car today and will get it back next week. I’ll keep you posted

 

[PS702]

Yes exactly soft high pitch noise. Went to Jaguar and had to have the mechanic go in my IPace and then to the test IPace. He said he understood. I left the car today and will get it back next week. I’ll keep you posted

Any updates on this noise and a solution?
Service rep says they might need to take the dash out, but I don't think he knows what he's talking about

 

[John Eh]

I think it might be the heat pump running in the background. But.... I could be wrong. ;-)

I hear it in my I-Pace. Will often continue to run for a few seconds/minutes after I turn off the A/C, then it seems to stop.

 

[PS702]

I think it might be the heat pump running in the background. But.... I could be wrong. ;-)

I hear it in my I-Pace. Will often continue to run for a few seconds/minutes after I turn off the A/C, then it seems to stop.

Its unacceptable and not all of the cars have this sound coming from the A/C

 

[mojomike]

Re: reports of a quiet hiss while A/C is engaged, it’s probably the cooled seats. They will hiss when the air is sent through them. It’s not only the I-Pace that does this. You can check this by turning off the seat cooling.

 

[bruintoo]

Re: reports of a quiet hiss while A/C is engaged, it’s probably the cooled seats. They will hiss when the air is sent through them. It’s not only the I-Pace that does this. You can check this by turning off the seat cooling.

Nope. I don't have heated or cooled seats and the HVAC fan hiss is there. It's not a big deal for me since I have tinnitus anyways.

 

[PS702]

Re: reports of a quiet hiss while A/C is engaged, it’s probably the cooled seats. They will hiss when the air is sent through them. It’s not only the I-Pace that does this. You can check this by turning off the seat cooling.

Hiss is when AC is on, not seats cooling or heating. Thats a different sound you are describing

 

[Jeff Denmark]

My ipace 2020 model has the same High pitch frequence noice when fan/ac is running, the dealer took out the dashboard and changed the evaporator part number T4K6077 (2500$ spare part), but the Sound is still there, im going to bring it back untill they find the Part that makes this Sound.
Will return when they find the part that makes this noice.

Best regards
Jeff B.
Denmark

 

[Jeff Denmark]

News from Jaguar Denmark, now they say it’s the fan thats blows out the Air from the airvents, that has a problem with the design and makes the High pitch noise, they told me that the cars that has this problem will get a new fan in the end of the year on warranty.

 

[John Eh]

I can hear a hiss, which seems to emanate from the rear of the vehicle, but only when the ventilated seat fans are on...

 

[Gmarsolo]

News from Jaguar Denmark, now they say it’s the fan thats blows out the Air from the airvents, that has a problem with the design and makes the High pitch noise, they told me that the cars that has this problem will get a new fan in the end of the year on warranty.

Hi Jeff denmark, any news on the fan replacement? Have the same here on my 2019 HSE and dealership doesnt know what to do.
Thanks
Giampaolo

 

[Jeff Denmark]

Hi Jeff denmark, any news on the fan replacement? Have the same here on my 2019 HSE and dealership doesnt know what to do.
Thanks
Giampaolo

1 month ago i spoke with Jaguar when the car was at service, they still don’t know when they Will have the problem fixed.
I borrowed a new 2021 ipace Home and it has the same noice from airvent/ac, so even new cars still has it.
If they don’t fix the problem with in 6 month, i want Them too take back the car, and i buy a toyota BZ4X instead, that High pitch noise just ruins the joy of the car.

 

[golar3]

I can confirm we have the whine too in our 2020 car... I thought I was crazy!

 

[Ceeray]

I just got my ´19 Ipace. And found out following : video

Power setting 6 for fan will cause the noise. I think its the airflow. Maybe making some holes or making a new grill might help.

 

[Ayepace]

All electric motors have some "whine" to them that will depend on choices of bearings, blade design, shaft diameter, air gaps, materials, lubrication, well, every part of the fan assembly and the load on it. In this case, the load is pulling the air in from outside and pushing it into the cabin. Unfortunately, the fan used is emitting "whine" in the human audible spectrum under normal use conditions. Your video shows that changing the air flow into the car (the load) changes how the fan has to work to get the air in.

The fan isn't defective It is just designed wrong for the air flow conditions.