Car has about 1,800 miles, driven very conservatively and charged to 80%
Problems were noted after driving 60 miles on the way home, car started bucking and jerking when leaving from a stop sign close to the house. Would not make it up the driveway and cut power without warning which made the car roll down the driveway. Brakes were functional throughout but good thing there was no one walking on the side walk!
The car is currently waiting on a tow to the dealer... wondering if anyone else has or is having these issues?
I don't see any other warnings about the battery or motors. Extremely concerned, seems like a major safety issue, imagine if you're driving up a bridge and all of a sudden there's 0 power and the car is rolling backwards.. if you don't have quick reflexes, I'm sure this could lead to serious injury or death in some situations
UPDATE 9/21
Tech was finally able to diagnose the car, with the codes they were getting they had to completely depower the car to do any further inspection. They will have to wait for a specialized tech to come in and assist, however the tech may come and go as needed instead of being there until job completion. Estimated time frame is a few weeks to several months. Was told to contact Jaguar about any compensation or buy back, there are also no loaners available at all. If anyone has gone through issues like this or had Jaguar buy back or compensate you, PLEASE let me know
UPDATE 10/6
The only remaining tech at the dealer is going on paternity leave. JLR of Anaheim is now trying to find another dealer within the state who has a certified tech to work on the vehicle. Car was purchased on 6/8, this marks 4 months of car payments, 1 month out of service and still no loaner.
UPDATE 10/19
Case officially started with Jaguar customer relations, should hear back regarding buyback/compensation in 15 business days.
UPDATE 11/7
Told by the service advisor that the issue is a faulty wiring harness. A TA is open and pending approval from the factory before parts and repair can begin. Expecting to hear back from Jaguar about buyback/compensation this week.
UPDATE 11/9
Consumer affairs rep from Jaguar reached out yesterday to get registration info and a list of any modifications/accidents/aftermarket parts.
So far: Window tints, black vinyl wrap on handles, hood scoop, spoiler, white vinyl wrap on outline of diffuser, red painted calipers, floor mats, led sequential side mirror turn signals and 22 inch wheels were traded for 20 inch wheels with another forum member(all OEM) with 255/50r20 tires.
UPDATE 11/17
Jaguar Land Rover North America would like to repurchase the vehicle pursuant to California state lemon law. I'm guessing it's an H288 harness issue but due to parts prioritized for new cars and lack of approved techs, it's not a feasible repair.
UPDATE 12/13
The dealer states repairs are completed. Power control unit, all harnesses and all computers have been replaced, tech needs to put some miles on the vehicle before it is ready for pick up(possibly end of the week). I haven’t heard back from Jaguar regarding the final details of the big back, still within the 28 days that I’m supposed to hear back from. The dealer says to take the car back and surrender the vehicle once Jaguar gives the final details.
Problems were noted after driving 60 miles on the way home, car started bucking and jerking when leaving from a stop sign close to the house. Would not make it up the driveway and cut power without warning which made the car roll down the driveway. Brakes were functional throughout but good thing there was no one walking on the side walk!
The car is currently waiting on a tow to the dealer... wondering if anyone else has or is having these issues?
I don't see any other warnings about the battery or motors. Extremely concerned, seems like a major safety issue, imagine if you're driving up a bridge and all of a sudden there's 0 power and the car is rolling backwards.. if you don't have quick reflexes, I'm sure this could lead to serious injury or death in some situations
UPDATE 9/21
Tech was finally able to diagnose the car, with the codes they were getting they had to completely depower the car to do any further inspection. They will have to wait for a specialized tech to come in and assist, however the tech may come and go as needed instead of being there until job completion. Estimated time frame is a few weeks to several months. Was told to contact Jaguar about any compensation or buy back, there are also no loaners available at all. If anyone has gone through issues like this or had Jaguar buy back or compensate you, PLEASE let me know
UPDATE 10/6
The only remaining tech at the dealer is going on paternity leave. JLR of Anaheim is now trying to find another dealer within the state who has a certified tech to work on the vehicle. Car was purchased on 6/8, this marks 4 months of car payments, 1 month out of service and still no loaner.
UPDATE 10/19
Case officially started with Jaguar customer relations, should hear back regarding buyback/compensation in 15 business days.
UPDATE 11/7
Told by the service advisor that the issue is a faulty wiring harness. A TA is open and pending approval from the factory before parts and repair can begin. Expecting to hear back from Jaguar about buyback/compensation this week.
UPDATE 11/9
Consumer affairs rep from Jaguar reached out yesterday to get registration info and a list of any modifications/accidents/aftermarket parts.
So far: Window tints, black vinyl wrap on handles, hood scoop, spoiler, white vinyl wrap on outline of diffuser, red painted calipers, floor mats, led sequential side mirror turn signals and 22 inch wheels were traded for 20 inch wheels with another forum member(all OEM) with 255/50r20 tires.
UPDATE 11/17
Jaguar Land Rover North America would like to repurchase the vehicle pursuant to California state lemon law. I'm guessing it's an H288 harness issue but due to parts prioritized for new cars and lack of approved techs, it's not a feasible repair.
UPDATE 12/13
The dealer states repairs are completed. Power control unit, all harnesses and all computers have been replaced, tech needs to put some miles on the vehicle before it is ready for pick up(possibly end of the week). I haven’t heard back from Jaguar regarding the final details of the big back, still within the 28 days that I’m supposed to hear back from. The dealer says to take the car back and surrender the vehicle once Jaguar gives the final details.