Initializing charge ... Not active - Jaguar I-Pace EV400 Forum
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post #1 of 33 (permalink) Old 01-17-2019, 06:06 PM Thread Starter
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Initializing charge ... Not active

Persistent problem when I plug the standard 110V. Charging connector into the IPace. It stays "initializing" and doesn't charge. Took it to the dealership 2 days ago and they updated the software and charged the car for me but I am not able to charge it on my own charger.
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post #2 of 33 (permalink) Old 01-17-2019, 06:25 PM
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Is the outlet well grounded? EVSE / EVs have Ground Fault Interrupters for safety.

What color light is the charging port when you plug in. Does the plug 'latch'? You will hear it lock, and won't be able to pull it out.

Did you program a charging time window? What does your cellphone remote app say?

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post #3 of 33 (permalink) Old 02-02-2019, 01:20 PM
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Hi @McRat Thanks for the reply.
Yes the iPace is plugged into an outdoor GFI home outlet (ChargePoint I have privacy concerns about... they post home charging locations publicly in the Jag ... massive privacy breach to be dealt with on another post)
The Jag charger shows Green light that it has power. The IPace remote App says preparing to charge, the charger locks in and only white flashing light (not green) before the car goes to sleep after 30 seconds.
I suspect its a bug that has to do with either the timeout or the AT&T SIM card (Im in Canada) roaming in Canada... Im in the telematics business and over the years have seen issues with timing and cellular connections... Id like to help Jag debug this nonsense once and for all!
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post #4 of 33 (permalink) Old 02-02-2019, 01:27 PM
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Quote:
Originally Posted by Cre8veLife View Post
Hi @McRat Thanks for the reply.
Yes the iPace is plugged into an outdoor GFI home outlet (ChargePoint I have privacy concerns about... they post home charging locations publicly in the Jag ... massive privacy breach to be dealt with on another post)
The Jag charger shows Green light that it has power. The IPace remote App says preparing to charge, the charger locks in and only white flashing light (not green) before the car goes to sleep after 30 seconds.
I suspect its a bug that has to do with either the timeout or the AT&T SIM card (Im in Canada) roaming in Canada... Im in the telematics business and over the years have seen issues with timing and cellular connections... Id like to help Jag debug this nonsense once and for all!
What do you mean "the car goes to sleep"? Plug it in when it's unlocked and don't lock it. What happens then?
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post #5 of 33 (permalink) Old 02-02-2019, 01:54 PM
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Sounds like it has been programmed for a time window. And oddly enough, somehow it works? Normally the time window is pretty hit and miss.
I assume you pushed CHARGE on the cellphone app to force a charge?
The I-Pace does not show outward signs of charging unless you open the door, or check the cellphone app. Unlike most EVs, there is not a steady or blinking light showing it is charging.

PS - Most EVSEs neither need or want a GFI outlet. Both the car and the EVSE have GFI built in. Sometimes it causes problems, but most the time is does not.

Trivia - Jaguar claims that parking a I-Pace unplugged for up to 6 months is OK, but you should charge it once a month to be safe. WOW. Either they got that wrong, or it's sort of unique in the automotive world. Few 2019 cars will sit 6 months and start right up.

Q: How many days can an EV go without charging when parked?
A: Our electric vehicles can be left unattended for at least six months; however, plugging in once a month is optimal. The battery management system is electronically controlled and uses very little energy.

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post #6 of 33 (permalink) Old 02-02-2019, 02:00 PM
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Perhaps you could talk your dealer into visiting your house to troubleshoot, or find an I-Pace or other EV owner in your area to help troubleshoot it.
Perhaps your EVSE is bad?

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post #7 of 33 (permalink) Old 07-16-2019, 11:11 PM
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FYI, and for the benefit of others who may experience this phenomenon, the above happened to me today, hence I searched the board and found this post. Car wouldn't charge, only "initializing" for hours (realized only after plugging in and walking away)... even after unplugging and plugging and unplugging and pluggin the charging cable countless times (it has NEVER failed to begin charging before in 7 months of use!), even tried unlocking and locking the car, etc. (which I've NOT had to do before).
In the end I simply let the car sit for 10 min, unplugged the ChargePoint Charger, let it reinitialize, too. Once the ChargePoint Charger had found Wifi and had the green ready light, I then tried again. Voila, charging again (like the 100+ times it has worked before!).

Last edited by dtgsrq; 07-16-2019 at 11:13 PM.
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post #8 of 33 (permalink) Old 07-16-2019, 11:46 PM
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Someone correct me if I am wrong, but the car does not need to see the internet to charge? It is just to allow monitoring from the in-control app. I am in Canada and the car seems to connect fine to the internet.

Does ChargePoint not ask for permission to share your charger location? I doubt buying their charger obliges you to publish it or offer your charger. I think you can choose to offer it (part of their network), but I can’t imagine that it is by default or mandatory.

BTW, there are other charger options and I can’t imagine using the car in a practical way with a 120V charger. Do you have another charger at work or something?

Last edited by rcomeau; 07-16-2019 at 11:48 PM.
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post #9 of 33 (permalink) Old 07-17-2019, 01:14 AM
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Originally Posted by rcomeau View Post
Someone correct me if I am wrong, but the car does not need to see the internet to charge? It is just to allow monitoring from the in-control app. I am in Canada and the car seems to connect fine to the internet.

Does ChargePoint not ask for permission to share your charger location? I doubt buying their charger obliges you to publish it or offer your charger. I think you can choose to offer it (part of their network), but I can’t imagine that it is by default or mandatory.

BTW, there are other charger options and I can’t imagine using the car in a practical way with a 120V charger. Do you have another charger at work or something?
Chargepoint does ask your permission to make your charging station public. You can find the permission in the settings. Car does not need to connect to the internet to charge unless you're using the InControl app to set timed charging or departures. WiFi or internet can be used for this, I think. I've only used WiFi so someone else will need to verify this.
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post #10 of 33 (permalink) Old 08-06-2019, 01:06 PM
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Angry I=pace doesn't charge in Scotland!

My ipace is about 10 weeks old and every charge point, e-volt, seimens etc will fail when I try to rapid charge. Even my rolec home charge fails.

Some chargers say Vehicle problem, others just stick on initialising. My home charger starts to charge and then after 20 minutes it jumps to initialising.
So my car has been into jaguar twice for this, first time they did a software update... no change, 2nd time its been in for 1 week and jaguar say all of the charge point in scotland have old technology which wont talk to an i-pace. What a lot of nonsense! One of the chargers I am trying (evolt) is actually newer than my car !

And if this was true why only scotland? Im sure if I can get enough charge to get me across the border, my car wont charge to get me back !

What a farce, a 65K car which is not fit for purpose. Oh today they have given me an ipace demonstrator to try and guess what, it wont charge either
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