Initializing charge ... Not active - Page 2 - Jaguar I-Pace EV400 Forum
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post #11 of 13 (permalink) Old 08-06-2019, 12:37 PM
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The dealer can charge your car and his car.
You can't charge your car or his car.

I would focus on figuring out if there's something weird about your setup. Does the charging work with the cable that came with the car?
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post #12 of 13 (permalink) Old 08-07-2019, 03:57 PM
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When I've had trouble with getting the charging to start it has been a matter of connecting the charger to the car.

The locking mechanism of the J1772/CCS combo connector must be in the locked position. There are some where I have to push that locking hook down at the car end in order to get it lock. Charging starts as soon as it locks.

If that doesn't get it going, and you're sure it is locked, use the fob to unlock then lock the car. The indicator light by the connector will change to a slow blink green if the charging starts successfully.
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post #13 of 13 (permalink) Old 08-08-2019, 06:09 AM
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Concur with Ayepace. The only 2 times I've ever had trouble charging were solved by: (i) locking and unlocking the car (to begin the initialization process) and (ii) pressing danm hard to get the (slightly misformed?) charging cable (not mine) into the receptacle far enough to make it "click" (lock).
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