I picked up my 2020 I-Pace just this weekend and after setting up the various connected features and accounts - InControl, HERE maps, Live Apps, etc...things started to act up and the screens went black at around 150 miles and 48 hours of ownership.
Iím a little suspicious that all the demo cars at the dealership seem to be working better and I canít think that Jaguar would roll cars off the production line with known immediate failures. Since my infotainment problems started after setting up all the other connected features, the locked up infotainment may have just been a mix of software glitches.
Thanks to others on this forum, I did go look at TOPIx and confirmed all the fuses needed to reset all the related modules AND found a way to verify if current drain is going on - which it was. This seems like the infotainment modules have crashed, but have not shutdown. Not a good situation to be in since they could then drain the battery. You can confirm things are "running" if the hazard button light is illuminated still after the car has been locked and sitting for more than 20 minutes (mine was running all day even though it was "off" and it consumed 4% of battery). After I rebooted the modules - no more battery drain from the hung infotainment modules!
The forum won't allow anything but really tiny PDFs, so here's an attempt at a 3-page PNG with the reboot procedure I put together. It worked for me and avoided bringing the car into the dealer with less than 200 miles and only owning it for a few days. Annoying, BUT way less than going to the dealer for a simple reboot and having to leave the car for a few days.
After reboot, I also deleted the smart profile I had made, along with logging out of the Live app stuff. I wasn't planning to use a lot of this stuff anyway beyond CarPlay, so this will be fine for me until future updates if it ensures the infotainment is a little less buggy.
Hope this can help someone else avoid a trip to the dealer for a simple restart.