Join Date: May 2018
Location: Norco, California, USA
It sucks that it matters what dealer you go to as to whether you can get updates or not. I am not used to that at all.
If I knew exactly what com hardware was acceptable, I'd have already bought it and used Pathfinder to do my own updates, read codes, and do some datalogging. But I'm NOT buying a Panasonic Toughbook only to find out I have wrong cable. They can bite me. I have tons of 'garage' notebooks from XP to Win10pro.
4000 miles ago the car spewed a Traction Battery error. I never did find out what the error was. Right after it happened, I made an appointment to get the code read. They said they do it while I wait. After a couple hours, they said they didn't know when they would get to it. So I made an appointment at another dealer. When I arrived I was told it would take 9 days for them to read the code, no exaggeration. By the time I finally brought it in to get updates, the code could not be read. So if it happens again, I won't know if it's the same unimportant error, or something more serious. But at this stage, I'm not even sure they CAN read codes as strange as that might sound.
Trivia. That 'trouble' button in the car? Nobody there can read codes even though the car is connected just like OnStar. So the answer for all calls is 'do you want a tow truck?'. That is an expensive business model for sure.
Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
24.2 kW x 480v 3ph solar array self-installed.