Front noise suspension. -TOPIX update - Jaguar I-Pace EV400 Forum
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post #1 of 26 (permalink) Old 01-15-2019, 12:39 PM Thread Starter
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Front noise suspension. -TOPIX update

Just a FYI for those of you waiting on the fix for the front noise suspension , the TOPIX has been updated to state that the parts will be available starting 2019 week 4.
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post #2 of 26 (permalink) Old 01-15-2019, 12:48 PM
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Do update on what the original issue actually is?
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post #3 of 26 (permalink) Old 01-15-2019, 12:54 PM Thread Starter
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Originally Posted by phila View Post
Do update on what the original issue actually is?
There’s a noise coming from the front suspension - escpecially going over speed bumps.


Issue: Jaguar I-PACE front suspension noise on Air Active derivative (Air spring and active damper) when driving over speed bumps.

Cause: Noise coming from rebound spring release on Air CVD dampers.

Action: No action required - please do not replace units with new components. Engineering Permanent Corrective Action (internal damper modification) for Service parts will be introduced in 2019 week 04.
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post #4 of 26 (permalink) Old 01-15-2019, 01:21 PM
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Thanks, great info to have.
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post #5 of 26 (permalink) Old 01-15-2019, 01:21 PM
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I believe the Service Bulletin was for SSM74164 – Front Air suspension noise and that part was originally scheduled to come in week 51 of 2018.
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post #6 of 26 (permalink) Old 01-15-2019, 01:57 PM
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Couldn't we just get rid of the f'g speed bumps?
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post #7 of 26 (permalink) Old 01-15-2019, 02:11 PM Thread Starter
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Couldn't we just get rid of the f'g speed bumps?
That works too 😀
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post #8 of 26 (permalink) Old 01-15-2019, 02:47 PM
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Are they going to fix all of these or only the people who complain about it? Electro

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post #9 of 26 (permalink) Old 02-11-2019, 10:19 PM
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Ive posted this already in a couple different strings. I can’t figure out how to not double and triple the same post. But here it is, again;

800+ miles and I’m sitting in waiting room of dealership. I was offered a loaner but they said if I could hold on for an hour or two they’d know more. Didn’t really want a loaner as I was hoping to drive iPace to beach. This would be my 3rd road trip that involved looking for charge stations. I’ve planned the trip and have it preloaded in Nav system. With all that said I’m here because of driver’s side strut noise when rolling over speed bumps. Someone mentioned a possible bulletin but service advisor didn’t show one. They did show an update for the temperature control. He said it would take an hour and advised to just wait for that.Ill let you know how it goes.

And the follow up to that post;

Sorry again for the double post. But here is the dealers service ticket. The numbers don’t match, but they are close. A little frustrating that if the strut problem was reported in December and I didn’t take delivery until January 7th, that it wasn’t resolved before hand off. It set down in port for a couple weeks while they replaced the seat sensor, but missed the strut change.

Along with service advisor write up shown attached
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post #10 of 26 (permalink) Old 02-12-2019, 11:46 AM
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I too am waiting for a call to perform a strut replacement.
The dealer did confirm there are some parts need to be replaced, but
have not heard yet.
Has anyone had this work done?
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