incontrol not available in singapore - Jaguar I-Pace EV400 Forum
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post #1 of 4 (permalink) Unread 09-25-2019, 07:26 PM Thread Starter
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incontrol not available in singapore

Just got my new I-pace First Edition in Singapore. Lovely car despite the interface quibbles.

One major peeve seems to be that I cannot register for incontrol as Singapore does not even show up as one of the countries. If I try to register with UK or US and put my VIN, it says the vehicle has no subscriptions!
Any ideas on how I can get my remote app to work?
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post #2 of 4 (permalink) Unread 09-25-2019, 08:20 PM
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I thought Singapore loves being incontrol.
[sorry, couldn't help myself]

Can you download the "remote" app, and make an account there? Either iPhone or Android.
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post #3 of 4 (permalink) Unread Yesterday, 08:22 PM Thread Starter
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I have tried doing this, but registration flow within the app is the same as online. So back to choosing random country and being told vehicle has no subscription.

I think the only way around is if some friendly dealer could activate the subscription for me in a supported country like UK using the VIN number.
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post #4 of 4 (permalink) Unread Today, 05:01 PM
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How did you get your car? Not through a dealer? A dealer should have asked for an email address and set it up for you.

You could try going through Jaguar customer support via Jaguar website.
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