@369 miles Suspension failure warning - Jaguar I-Pace EV400 Forum
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post #1 of 17 (permalink) Old 12-02-2018, 10:49 PM Thread Starter
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@369 miles Suspension failure warning

My first issue.

No problems until I parked up did my shopping then...
... Got back into car with red warning lights

Suspension fault detected
- ACC disabled
- power reduced
- comfort drive only
- stability control unavailable
- ok to drive but do so with caution

Guess who will be at the Jaguar dealer this week. I wonder if they will even know.

Anyway when I learn more I’ll add the learnings in case anyone has the same issue in future.

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post #2 of 17 (permalink) Old 12-02-2018, 11:31 PM
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I had basically most of those same lights/warnings at almost exactly the same miles. PLUS, my car was violently going SHUDDER-SHUDDER-SHUDDER at low speeds. They said the speed limiter had got set to 0 or 1 MPH. And, then eventually it stopped responding to the throttle altogether. Jag has it now, but it hit on Saturday, so I have to wait until tomorrow to get a tech to look at it. Please let me know if you see anything like that, too. My big fear is that they'll fool with it in the morning, THEN not get around to calling over to England until after they're gone for the day.

I'm very sorry for you, but I kinda hope we have the same problem - just so they'll get it figured out. Good luck, and keep us posted!

I somehow stuck my post in a the wrong forum, but I'll link to it anyway:
https://www.i-paceforum.com/forum/56...t-problem.html

You didn't just get it paint/leather sealed did you? Because that was the first time it happened to mine.

Last edited by WattAJag; 12-02-2018 at 11:35 PM.
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post #3 of 17 (permalink) Old 12-03-2018, 12:03 AM
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Austin's issue sounds like a problem with air suspension
Will it let you change ride height?
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post #4 of 17 (permalink) Old 12-03-2018, 07:40 AM
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Rut roh...
Keep us updated.
I seldom buy Year One cars because of teething pains and Year Two improvements. I gambled this time.
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post #5 of 17 (permalink) Old 12-03-2018, 09:31 AM Thread Starter
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Quote:
Originally Posted by sciencegeek View Post
Austin's issue sounds like a problem with air suspension
Will it let you change ride height?
No, well see what they say today
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post #6 of 17 (permalink) Old 12-03-2018, 12:47 PM Thread Starter
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Dropped off at local Jaguar dealership. 2 week wait on a loan car, so don’t break down people #hmmmm - review of car to start Wednesday #diagnostics. My opinion is this is a software issue. Still likely without vehicle for a while. Will post updates as I learn more.
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post #7 of 17 (permalink) Old 12-03-2018, 12:53 PM
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Quote:
Originally Posted by AustinTXUSA-IPACE View Post
Dropped off at local Jaguar dealership. 2 week wait on a loan car, so don’t break down people #hmmmm - review of car to start Wednesday #diagnostics. My opinion is this is a software issue. Still likely without vehicle for a while. Will post updates as I learn more.
What do you mean by '2 week wait on a loan car"? They don't have any loaner car for you at all; no Jag or LR anything? That would be unacceptable.
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post #8 of 17 (permalink) Old 12-03-2018, 01:14 PM
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You'd think a software issue would affect EVERY car.
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post #9 of 17 (permalink) Old 12-03-2018, 01:42 PM Thread Starter
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You'd think a software issue would affect EVERY car.
there is some talk of all cars needing one in Jaguar world but it’s hearsay no facts yet
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post #10 of 17 (permalink) Old 12-03-2018, 01:44 PM Thread Starter
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Quote:
Originally Posted by AustinTXUSA-IPACE View Post
Dropped off at local Jaguar dealership. 2 week wait on a loan car, so don’t break down people #hmmmm - review of car to start Wednesday #diagnostics. My opinion is this is a software issue. Still likely without vehicle for a while. Will post updates as I learn more.
What do you mean by '2 week wait on a loan car"? They don't have any loaner car for you at all; no Jag or LR anything? That would be unacceptable.
Yep no loan cars Jaguar Austin 2 week wait. Worth checking the average at your local as I’m told it’s the norm at some dealerships. My purchase dealership has offered to cover the cost of a rental until rectified.
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