The Buyback Thread - Page 4 - Jaguar I-Pace EV400 Forum
 33Likes
Reply
 
LinkBack Thread Tools
post #31 of 56 (permalink) Old 01-18-2020, 12:16 AM Thread Starter
Super Moderator
 
sciencegeek's Avatar
 
Join Date: Jun 2018
Location: Palo Alto
Posts: 1,418
Quote:
Originally Posted by Dantrium View Post
Two additional owners with buybacks: happyras and ejbritto

ejbritto was one of the first. He started the buyback process last February, I have a feeling CurtSprings was also a buyback
Yes that's right! And fedorachef. Four more for a total of eleven.

I visited my dealer today and had a chat with a few people. They do see fewer problems now, and the problems they do encounter are solved more quickly. It's really all about early woes, and at least on the software side things have improved greatly.
sciencegeek is online now  
post #32 of 56 (permalink) Old 01-22-2020, 07:25 PM
Senior Member
 
McRat's Avatar
 
Join Date: May 2018
Location: Norco, California, USA
Posts: 1,462
Update:

Yesterday the Consumer Specialist emailed me:
=====================================
Hello, xxxx.

We have reviewed the vehicle's service history and as a result, we would like to offer a repurchase under the guidelines of the CA Lemon Law.

California Song-Beverly Consumer Warranty Act

In order for us to calculate a refund amount or replacement option, please send us a copy of the following:
• Itemized monthly payment history from the lender
• Legible lease or loan contract from the lender
• Payoff letter from lender
• Full account number from lender
• Current vehicle registration
• Copy of title (If owned outright)
• List of any aftermarket items on the vehicle or outstanding vehicle damage
You can email these requested documents to my attention. We will also need to schedule a pre-surrender inspection to confirm that there is no damage beyond normal wear and tear or any non-approved aftermarket accessories added to the vehicle.

Please contact Auto Vin 844-210.0808 to schedule the pre-surrender inspection of the vehicle. Your reference number xxxxxxxx . Please note that you will retain possession of the vehicle after this inspection.

Once we've received the above requested documents and have completed the pre-surrender inspection report, we will then provide you with an agreement letter outlining our repurchase offer.

Feel free to contact me if you have any questions.



xxxx xxxxx
Consumer Affairs Specialist

================================================

AND today the dealer said my car was ready. They charged it to 100% and it read 245 miles.
I picked up the car, and turned in my rental, and ...
I forgot how to set the Regen to High among other things.

Car seems to run fine, but that was true the last time they said they fixed it.

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
24.2 kW x 480v 3ph solar array self-installed.
McRat is offline  
post #33 of 56 (permalink) Old 01-22-2020, 07:33 PM
Senior Member
 
PS702's Avatar
 
Join Date: Jul 2019
Posts: 454
Quote:
Originally Posted by McRat View Post
Update:

Yesterday the Consumer Specialist emailed me:
=====================================
Hello, xxxx.

We have reviewed the vehicle's service history and as a result, we would like to offer a repurchase under the guidelines of the CA Lemon Law.

California Song-Beverly Consumer Warranty Act

In order for us to calculate a refund amount or replacement option, please send us a copy of the following:
• Itemized monthly payment history from the lender
• Legible lease or loan contract from the lender
• Payoff letter from lender
• Full account number from lender
• Current vehicle registration
• Copy of title (If owned outright)
• List of any aftermarket items on the vehicle or outstanding vehicle damage
You can email these requested documents to my attention. We will also need to schedule a pre-surrender inspection to confirm that there is no damage beyond normal wear and tear or any non-approved aftermarket accessories added to the vehicle.

Please contact Auto Vin 844-210.0808 to schedule the pre-surrender inspection of the vehicle. Your reference number xxxxxxxx . Please note that you will retain possession of the vehicle after this inspection.

Once we've received the above requested documents and have completed the pre-surrender inspection report, we will then provide you with an agreement letter outlining our repurchase offer.

Feel free to contact me if you have any questions.



xxxx xxxxx
Consumer Affairs Specialist

================================================

AND today the dealer said my car was ready. They charged it to 100% and it read 245 miles.
I picked up the car, and turned in my rental, and ...
I forgot how to set the Regen to High among other things. [IMG class=inlineimg]/forum/images/smilies/frown.gif[/IMG]

Car seems to run fine, but that was true the last time they said they fixed it.
Are you going to keep it or lemon it out?

If you lemon it, can you do it after you attend the SoCal meet up? 🙂

2019 HSE Ceasium Blue/oyster, 5068 wheels
April 2019 build date
Southern California, USA
PS702 is online now  
Sponsored Links
Advertisement
 
post #34 of 56 (permalink) Old 01-22-2020, 10:40 PM Thread Starter
Super Moderator
 
sciencegeek's Avatar
 
Join Date: Jun 2018
Location: Palo Alto
Posts: 1,418
I got the exact same email as McRat a couple of days ago. Inspection scheduled for week after next, they didn't have anything earlier.
McRat likes this.
sciencegeek is online now  
post #35 of 56 (permalink) Old 01-22-2020, 11:55 PM
Junior Member
 
Join Date: Jan 2020
Location: Left coast Canada
Posts: 5
A slightly different scenario in my case. I purchased an I-Pace First Edition on April 20, 2019. It was a 'demo', with 1387 km on the odometer, and offered at a considerable discount. On April 22, I received a call from the dealer, asking me to return the car as it had a battery problem. Apparently there was a communication problem between the service department and the sales floor. They gave me a loaner I-Pace. After three weeks they were unable to ascertain the problem. I then suggested that they give me a refund, or acquire a new I-pace, identical to mine, which I had located at a JLR dealer in the next province. They agreed to the latter. I picked up the replacement on May 27, and have had no problems, other than a blurry driver's side on the front camera, which I will have fixed when I get the H264 upgrade in February.


Cheers,


Bruce

2019 I-Pace First Edition, Photon Red, Ebony Leather, 22" Wheels
Lectrix is online now  
post #36 of 56 (permalink) Old 01-24-2020, 04:48 PM
Senior Member
 
McRat's Avatar
 
Join Date: May 2018
Location: Norco, California, USA
Posts: 1,462
Quote:
Originally Posted by PS702 View Post
Are you going to keep it or lemon it out?

If you lemon it, can you do it after you attend the SoCal meet up? 🙂
In less than 48 hours after picking it up, I was driving it, and the power was heavily reduced and TRACTION BATTERY FAULT again. If anything, it's worse than before. It can't be driven reliably on the freeway.

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
24.2 kW x 480v 3ph solar array self-installed.
McRat is offline  
post #37 of 56 (permalink) Old 01-24-2020, 05:18 PM
Senior Member
 
Join Date: Jan 2019
Location: SF Bay Area
Posts: 213
Garage
Quote:
Originally Posted by McRat View Post
In less than 48 hours after picking it up, I was driving it, and the power was heavily reduced and TRACTION BATTERY FAULT again. If anything, it's worse than before. It can't be driven reliably on the freeway.
Did this happen again (where you picked it up and it showed the problem again), or is this referring to the prior occasion where you picked it up and it bit you a couple of days after?
CyberSlug is online now  
post #38 of 56 (permalink) Old 01-24-2020, 06:51 PM
Senior Member
 
McRat's Avatar
 
Join Date: May 2018
Location: Norco, California, USA
Posts: 1,462
Quote:
Originally Posted by CyberSlug View Post
Did this happen again (where you picked it up and it showed the problem again), or is this referring to the prior occasion where you picked it up and it bit you a couple of days after?
When I brought it in October for Traction Battery Fault (power heavily reduced on freeway) they had it 3 weeks, gave it back. It failed again in 5 day. Brought it into another JLR dealer, they had it for 10 weeks, said it was fixed, then in under 48 hrs, it failed again on the freeway. So this time they should have it 30 weeks, and it will fail in under 24 hrs.

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
24.2 kW x 480v 3ph solar array self-installed.
McRat is offline  
post #39 of 56 (permalink) Old 01-25-2020, 01:19 PM
Senior Member
 
McRat's Avatar
 
Join Date: May 2018
Location: Norco, California, USA
Posts: 1,462
Using thread as notepad. Drove 2 miles, parked car, TRACTION BATTERY FAULT, won't move.
NOTE: If you see Traction Battery Fault, have your car towed even if it recovers. I was planning on driving it in Monday, 25 miles. That could have been very bad on a crowded freeway.

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
24.2 kW x 480v 3ph solar array self-installed.
McRat is offline  
post #40 of 56 (permalink) Old 01-25-2020, 01:55 PM
Senior Member
 
McRat's Avatar
 
Join Date: May 2018
Location: Norco, California, USA
Posts: 1,462
Darn edit lockout! I waited about 40 minutes and it started. I did not press the brake, I hit ON. I waited for everything to boot, then I held the brake and pushed ON, and it worked.
There is no guarantee this will work though.

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
24.2 kW x 480v 3ph solar array self-installed.
McRat is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome