Join Date: Dec 2018
Location: Southwest, Florida USA
Black Morzine Headliner constraint??
Thrilled to have found this forum just 3 days ago and already much smarter than dealer (not unusual, from what I'm reading here) on LOTS of topics. I recently noticed my order shows the wrong headliner. My online build link (that I sent dealer) showed Black but order sheet showed Oyster. Dealer (sales rep) told me there was a 'factory constraint' on black headliner... Come again??? How could such a common item (black cloth) be a factory constraint? And why build it wrong? I guess they just entered it wrong, but I so suppose the headliner is something the dealer can fix? Maybe???
Then today I'm reading (here on this forum) about the MY 2020 change just a few weeks ago. Ugh! This is NOT a normal "early adopter" risk, is it?
With all the inconsistency between dealer/customer experiences, and lack of dealer product knowledge in general, excitement turning to apprehension for scheduled delivery in 3 weeks. 20 year MBZ owner, this would be first Jag, unimpressed to date.
Love to hear others' experiences and more importantly, suggestions?