California Lemon Law? - Jaguar I-Pace EV400 Forum
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post #1 of 18 (permalink) Old 11-14-2019, 01:30 PM Thread Starter
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California Lemon Law?

I'm just doing my homework in case I'm stuck in the worst outcome.
I'm in SoCal, I've brought the car in for the same problem 3 times in the first year. Traction Battery Fault error.
First 'service' time I just had to restart the car, and it went away. Took it to the dealer, with no fix.
It popped up a few times more with no loss of functionality so I did not take it in. Thought it was a software bug.
Second 'service' time it nearly stranded me. I brought it in, but no fix.
Third 'service' time happened only 5 days later, and it totally disabled the car for 45 minutes, it would not move. So it's back at the dealer.

Just in case they tell me again they can't find the problem, what is my next step?

I've never considered doing this, and have no experience with it.
What is published on the web doesn't always reflect the actual procedure.
If any California owners have went through this, could you give me some info?

I pray they find the problem, as I love my car. But if they can't fix a Traction Battery Fault situation that disables the car, I can't use it for its intended duties.
Best car I've owned so far, and I know it CAN be fixed, but if I'm told a 3rd time it's all in my head when I have pictures of the error and witnesses, I need a new steed.

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
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post #2 of 18 (permalink) Old 11-14-2019, 01:49 PM
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Google is your friend my friend.

I'm not an expert either, have also never been through this, but a quick google search revealed that my car now qualifies as a lemon. Your situation is different but it may be close to lemon status as well. Good luck!
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post #3 of 18 (permalink) Old 11-14-2019, 01:52 PM
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Lemoned out 4 cars and have a good attorney in LA

It's how long its in service and if it goes in for the same problem 4x as a general rule.

I wouldn't worry bc you're in CA so you're very protected
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post #4 of 18 (permalink) Old 11-14-2019, 01:52 PM
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Any info you guys discover and can contribute would be fantastic.

I'd like nothing more than to have JLR buyback this car and get my Macan back. I'll add any info I discover as I start calling JLR daily. Hoping to convince them to just do the buyback and not go through the lemon process.
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post #5 of 18 (permalink) Old 11-14-2019, 02:31 PM
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This is all a big bummer.

Nolo press has a good book that lays it all out.

Photon FE, 2013 FR-S, 2017 RAM 1500, 2014 Forester
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post #6 of 18 (permalink) Old 11-14-2019, 05:09 PM Thread Starter
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Quote:
Originally Posted by PS702 View Post
Lemoned out 4 cars and have a good attorney in LA

It's how long its in service and if it goes in for the same problem 4x as a general rule.

I wouldn't worry bc you're in CA so you're very protected
So it must fail 4 times without being repaired, then fail again?

Or the 4th failure after 3 non-fixes?

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
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post #7 of 18 (permalink) Old 11-14-2019, 05:27 PM Thread Starter
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This is what is confusing. Going right to the California gov site, it says:

18,000 miles or 18 months whichever comes first.
but it also says -
The life of the mfr warranty.

2 unrepaired safety same issue that could cause death or serious injury.
or
4 unrepaired same issue.
or
30 days in the service bay cumulative for all warranty problems (I believe I already qualify for this).

Not sure where the powertrain comes into play as it affects safety. It would certainly not be desirable to slow 20 mph in the HOV or Toll Roads.

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
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post #8 of 18 (permalink) Old 11-14-2019, 06:19 PM
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Quote:
Originally Posted by McRat View Post
Quote:
Originally Posted by PS702 View Post
Lemoned out 4 cars and have a good attorney in LA

It's how long its in service and if it goes in for the same problem 4x as a general rule.

I wouldn't worry bc you're in CA so you're very protected
So it must fail 4 times without being repaired, then fail again?

Or the 4th failure after 3 non-fixes?
4th time bringing it in for the same Probelm.. Meaning the 3rd time didn't resolve the matter.
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post #9 of 18 (permalink) Old 11-14-2019, 06:19 PM
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McRat have you opened a case with JLRNA?
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post #10 of 18 (permalink) Old 11-14-2019, 06:24 PM
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Quote:
Originally Posted by McRat View Post
This is what is confusing. Going right to the California gov site, it says:

18,000 miles or 18 months whichever comes first.
but it also says -
The life of the mfr warranty.

2 unrepaired safety same issue that could cause death or serious injury.
or
4 unrepaired same issue.
or
30 days in the service bay cumulative for all warranty problems (I believe I already qualify for this).

Not sure where the powertrain comes into play as it affects safety. It would certainly not be desirable to slow 20 mph in the HOV or Toll Roads.
In my personal experience, along with comments shared by others who have went through the buy back process, JLR has been easy to work with in reaching an acceptable solution. They may not be Jonny on the spot fast, but I was advised to be patient and polite and they came through. It only took me a few phone calls over a 3 week period for them to make the offer to do the buyback. While I’m not saying ignore the potential to use the Lemon Law, but it is in JLRs best interest to ‘settle of of court’, but if pushed into a corner they won’t hesitate to fight to avoid the stigma of a ‘lemon’
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