Lemon Law - Buyback Process - Jaguar I-Pace EV400 Forum
 
LinkBack Thread Tools
post #1 of 5 (permalink) Old 08-29-2019, 12:09 PM Thread Starter
Senior Member
 
Join Date: Aug 2018
Posts: 135
Lemon Law - Buyback Process

Has any I-Pace owners successfully had JLR buyback their car as part of their respective state's Lemon Law? Any help or advice from fellow I-Pace owners would be helpful. I've filed a Better Business Bureau complaint. In filing the complaint Jaguar is rated "F""


In TX the Lemon law specifies:
The Four Times Test (My car has been in the repair shop 4x for software problems)


You pass this test if you have taken your vehicle to the dealership for repair
  • Four (4) times for the same defect(s) within the first two years or 24,000 miles, whichever comes first; and
  • the problem continues to exist.
The Serious Safety Hazard Test (My car has been in the repair shop 2x for brake; first one for brake recall and second one with brakes not working and all 4 wheels locking up)


A serious safety hazard is a life-threatening malfunction that substantially impedes your ability to control or operate the vehicle normally, or that creates a substantial risk of fire or explosion. You pass this test if you have taken your vehicle to the dealership two or more times for the repair of a serious safety hazard
  • during first two years or 24,000 miles, whichever comes first, and
  • the problem continues to exist.
The 30 Day Test (I'm about to hit the 30 day mark, but the dealer has given me a loaner. Is a gas engine car thats $30k less comparable)?


If your new vehicle has been out of service for repair due to a defect(s) that substantially impairs the use or market value of the vehicle due to defects covered by the warranty for a total of 30 or more days during the first 24 months or 24,000 miles, and the problem still exists. If no comparable loaner vehicle was provided to you by the dealer during this time period, you pass the test.
[email protected] is online now  
post #2 of 5 (permalink) Old 08-29-2019, 12:36 PM
Senior Member
 
McRat's Avatar
 
Join Date: May 2018
Location: Norco, California, USA
Posts: 1,304
It's no different just because it's a Jaguar. I know somebody who got a buyback because Apple Carplay would not work. After he returned the car, the problem was isolated. It was Apple.

Jaguar i-Pace FE Photon Red 20" wheels, "Leaper"
Two Chevrolet Volts in service
24.2 kW x 480v 3ph solar array self-installed.
McRat is offline  
post #3 of 5 (permalink) Old 08-29-2019, 01:11 PM
Senior Member
 
Join Date: Sep 2018
Posts: 802
Quote:
Originally Posted by [email protected] View Post
Has any I-Pace owners successfully had JLR buyback their car as part of their respective state's Lemon Law? Any help or advice from fellow I-Pace owners would be helpful. I've filed a Better Business Bureau complaint. In filing the complaint Jaguar is rated "F""


In TX the Lemon law specifies:
The Four Times Test (My car has been in the repair shop 4x for software problems)


You pass this test if you have taken your vehicle to the dealership for repair
  • Four (4) times for the same defect(s) within the first two years or 24,000 miles, whichever comes first; and
  • the problem continues to exist.
The Serious Safety Hazard Test (My car has been in the repair shop 2x for brake; first one for brake recall and second one with brakes not working and all 4 wheels locking up)


A serious safety hazard is a life-threatening malfunction that substantially impedes your ability to control or operate the vehicle normally, or that creates a substantial risk of fire or explosion. You pass this test if you have taken your vehicle to the dealership two or more times for the repair of a serious safety hazard
  • during first two years or 24,000 miles, whichever comes first, and
  • the problem continues to exist.
The 30 Day Test (I'm about to hit the 30 day mark, but the dealer has given me a loaner. Is a gas engine car thats $30k less comparable)?


If your new vehicle has been out of service for repair due to a defect(s) that substantially impairs the use or market value of the vehicle due to defects covered by the warranty for a total of 30 or more days during the first 24 months or 24,000 miles, and the problem still exists. If no comparable loaner vehicle was provided to you by the dealer during this time period, you pass the test.
JLR bought my car back, but I didn’t go through the Lemon Law process. They were very easy to work with.
Dantrium is online now  
Sponsored Links
Advertisement
 
post #4 of 5 (permalink) Old 08-29-2019, 09:33 PM
Senior Member
 
Join Date: Sep 2018
Location: So Calif
Posts: 372
Quote:
Originally Posted by McRat View Post
It's no different just because it's a Jaguar. I know somebody who got a buyback because Apple Carplay would not work. After he returned the car, the problem was isolated. It was Apple.
Apple did something special for this one vehicle or to Jaguar in general? Or is this an industry wide problem?
Time2Roll is offline  
post #5 of 5 (permalink) Old 08-30-2019, 10:55 AM Thread Starter
Senior Member
 
Join Date: Aug 2018
Posts: 135
Quote:
Originally Posted by Dantrium View Post
JLR bought my car back, but I didnt go through the Lemon Law process. They were very easy to work with.

Dantrium, can you Private Message me on the steps you took to get JLR to buyback your I-pace?
[email protected] is online now  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome