I am really just appreciating the engineering effort that is there and trying to offer some balance to what otherwise comes across as a complete disaster.
The effort for fully connected functionality of InTouch Pro is headed in the right direction, but the current implementation is really buggy.
I don't think it is as bad as the early FordSynch problems, but there are enough points of frustration to make one swear out loud when then happen.
When the infotainment is running well.. It is really pretty good. Could use some more UI design, but it can be pretty good.
Until we get a few more updates that actually improve the Infotainment software, I'm not willing to say they are making progress yet. I do want the most recent S19A update as it will fix voice issues when receiving calls for Apple CarPlay. It should also load a bit faster. Also, when SOTA is working more consistently, then I'll be happy to say things are in the right direction.
For comparison in the current batch of infotainment systems, I drive a number of rentals on business trips. FordSynch works flawlessly now. Whatever Nissan calls their infotainment works great. Toyota mTune is a big improvement over their prior infotainment, and it works quick and flawless. It needs a better UI, but it works. None of those three have loading problems and none have given me a blue screen. The two that work with CarPlay work great, without call handling problems.
The point is that JLR is on the right track but really behind the larger auto makers in functionality and reliability. So let's see where SOTA updates get us.