Interestingly, or maybe not, that gentleman who started that post was me!!
I haven't had any serious issues like black screens, car acting like Christine and reversing at speed into a wall, or any of the other big stuff that has led some to return their vehicles or have them in the shop for weeks on end, but most days I experience stuff with the software which just makes me wish it was as good as my last MB.
If you would be so kind, perhaps you can supply a link to the thread. It's just as important to see the other side of the misery loves company crowd.
I took your advice and did look at the UK site. Honestly I didn't read every post but rather went through the thread starters. It looked very much like this site where infotainment is concerned, but I was stricken by the number of "my car has a squeak" sort of things. It seemed that the UK crowd is very sensitive in this area. We have some of those here too but not in the same percentage yet. Maybe it'll ramp up later. The UK certainly has the more active and numerically larger group.
Not to pick at you but your same post that you made here on the OP subject didn't get much traction there. The one that may have responded to you as I did initially was Goshdarnit.
Originally Posted by Goshdarnit
I think sometimes people forget how small a company Jag is. Honestly, they’re just not going to have the same resources as companies the size of Mercedes or bmw. I actually think they now have a real chance to grow into that, but at the moment they are a very small fish.
Goshdarnit seems to be more vocal than his peers otherwise, on a forum that IMO is much more tame than this one in general.
Don't get me wrong, I way prefer by a country mile my iPace to drive, but even without major bugs, the laggy software, occasional minor stuff with heating and ventilation having a life of its own and so forth is just annoying on a $100k plus car. Originally I wrote it off as simply being the price of being an early adopter......
I'm an early adopter of sorts on a different EV - and not a $100K car. I'm not sure why price should matter but I'll defer to those who think it should. I just don't see price as a determining factor in potential issues. With that said....
My car was not a year one car. I waited 4 years with the silly idea that the bugs would have been worked out. Some of them were, but others were introduced. I was at the dealer getting the thumb drive software updates so many people complain about no less than 4 times. On one occasion I got an update for an issue I hadn't experienced yet, but I knew about it even before the dealer did because of a forum like this one. That's probably the number one value of these type of public forums.
It was inconvenient yes, but rather than being focused on that I was happy to be getting improvements made to my car, and in one case before it became a problem. What's important there is that when I left the dealer I had a feeling of better things.
......but it seems that even the CEO acknowledges that it is actually a problem with the department that creates this stuff in ALL their vehicles.
JLR may be small but Tata which owns JLR is a massive company and could do better for its subsidiary.
I'm gong to go glass half full here again for a couple of reasons.
- You have an honest CEO there who doesn't hide behind excuses. Some choose to excoriate CEOs for this type of candor, but I stand in contrast to that sentiment. I like candor. It builds trust in my mind far more than spinning the issue.
- He may very well be tweaking Tata's CEO for some resources to get it fixed. If I'm the Tata CEO I'm weighing that possibility right now.