The car could not locate CCS chargers since delivery, only L2 chargers. So ATT Sim ability was active and it couldn't find CCS stations. Now that I had them 'fix' it today, I am far worse off.
It's sort of my fault. One month after giving them a deposit, I knew the dealer was screwed up. I went through 4 sales contacts before I received the car. They charged the car for 24 hours (they said), and it had 30% in the car before my test drive. Nobody knew anything about the I-Pace. They had a lot of wrong information. Nobody had heard of DCFC SAE Combo or CCS. There was one right down the street from them and they refused to charge the car with it, even though it would be on my account.
I had brought it in for the problem about 2 weeks after purchase, but I chickened out. They were scaring me.
It's probably one simple setting. But there are no instructions, the text is wrong on the menus, and there are without an exaggeration over a billion different possible EV charging settings. 41 bits for connector type, and 37 bits for power output alone.
EDIT - OK, best I can tell, if I don't allow it to search for L2 chargers and 240v, it won't find CCS. Adding CHAdeMO helps too. But it still is missing some important CCS stations, and I have to manually filter out L2 sites and sites that are under construction. With my settings at Combo for the connector, and 500vdc (only DC voltage listing) all amps checked, which to me seems logical, it finds nothing at all. When I turn on 240vac, it will show 500vdc sites.
Now to figure out to delete all L2 240vac chargers without removing the DCFC sites.
I misread your prior post for level 1 vs type 1. You do need level 1. Here are my settings in the four categories you need.
You have to set charge type,
Go to Navigation
Select settings, then Navigation Settings
Scroll down to Electric Vehicle settings
Select preferred charging stations
Itís here that you have to set connector type, charge mode, charge capacity, and payment types
Connector type = IEC 62196-2 type 1 combo (SAE J1772). You can select the J1772 without combo, but you get a lot of noise. I have no other connector types selected.
Charge mode = I have all modes selected. Make sure you have 50kw and ďAll othersĒ checked
Charge capacity = I have most of these unchecked. Had to scroll down to the bottom to check all the 500VDC options. No others are checked as they create too much noise
Payment Types = all checked except ďcheckĒ
I donít have any providers added or preferred.
If youíve done all that, and you are seeing connected navigation content like traffic alerts, you should be able to see fast combo chargers. If not, then yes you need to work with the dealer, who didnít find a problem when you brought it in.
Mine will show the twenty nearest chargers. My list from home shows chargers within 60 miles. I see EVGO and Greenlots providers.