Join Date: Sep 2018
Location: South Florida, USA
Jaguar App Not Connecting to I-Pace
I've had my I-Pace now for a couple weeks and it's been going very well...enjoying it thoroughly. I've had few issues...just a couple typical "gremlins" with the Touch Pro Duo Infotainment system software (which I expected since we've had lots off similar issues with our 2018 LR RR Velar system).
The Jaguar App and connectivity to my vehicle has been working flawlessly since I took delivery on my I-Pace until last night...while charging my I-Pace as usual, I checked the status via my Jaguar iPhone App and noticed it wouldn't contact my I-Pace to update the charging status, etc. I thought maybe it was an Internet or cell signal issue so I tried getting off wifi and then back on and I kept force quitting the App and restarting it...no connectivity, not working. I tried logging out of the Jaguar App and logging back in...no connectivity, not working. I even tried restarting my iPhone and logged back into the Jaguar App...still not working; it simply cannot connect to my I-Pace after working for 2 weeks without a hiccup.
Been at it several times last night and today (after driving the kids to school and returning back to my home office...I-Pace not connected to the charger...just sitting in the garage)...still NOT working. So for 12 hours thus far, my Jaguar App has been suddenly unable to connect to my I-Pace.
Anyone have the same issue and/or anyone have any thoughts? Thank you!
2019 Jaguar I-Pace EV400 HSE
Indus Silver w/ Black Pack Ext & Front Fog Lights
Mars Red Windsor Leather Performance Seats w/ Carbon Fiber Trim,
Ebony Suede Headlining & Illuminated Jaguar Treadplates
22" Style 5069 Wheels
Last edited by sflgator; 12-19-2018 at 10:54 AM.