Hi I am new to the forums - Jaguar I-Pace EV400 Forum
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post #1 of 6 (permalink) Old 10-15-2019, 01:07 AM Thread Starter
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Hi I am new to the forums

Does anyone know how to restart the i-pace information system? I have a black screen on the center touch console. Thanks
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post #2 of 6 (permalink) Old 10-15-2019, 09:20 AM
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Originally Posted by [email protected] View Post
Does anyone know how to restart the i-pace information system? I have a black screen on the center touch console. Thanks
Unfortunately JLR didn’t build in a way to do a hard reboot. I believe the only sure thing that works in bringing it to the dealer. For DYI fixes, you can try disconnecting the 12v battery and/or pulling all the fuses (there are a lot of them - start with the ones in the hatch/trunk. Some have reported success, others not. Time seemed to fix mine ~2 days after they blanked out.

You can do a search of the forum for other tips/details.
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post #3 of 6 (permalink) Old 10-15-2019, 10:54 AM
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After the immediate issue is resolved by looking at the method to reset you should schedule and take your car in for the H228 update that is a massive roll up of a lot of fixes which includes this problem.
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post #4 of 6 (permalink) Old 10-15-2019, 12:30 PM
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We rarely had bugs, but after H228 we had our first black screen!

But after my wife reached her destination and parked for half an hour, it all worked again and it has ever since.

Photon FE, 2013 FR-S, 2017 RAM 1500, 2014 Forester
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post #5 of 6 (permalink) Old 10-15-2019, 01:29 PM
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We rarely had bugs, but after H228 we had our first black screen!

But after my wife reached her destination and parked for half an hour, it all worked again and it has ever since.
You just had to be different didn't you?

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post #6 of 6 (permalink) Old 10-15-2019, 10:20 PM
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Does anyone know how to restart the i-pace information system? I have a black screen on the center touch console. Thanks
Be patient. Mine went blank Sat evening. Finally came back all on its own this afternoon. I have a scheduled service appointment tomorrow (set up last week to look at other issues). Guess I'll asked about the update.
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