As much as I seen first time EV buyers rag on current EV's, the ones with experience under their belt don't complain as much
Snap. Tesla Model-S driver for 2+ years, 27K miles p.a., and I hugely prefer driving it to ICE (but no other EV experience to compare against).
Disappointed by Tesla Back Office - long delay I can cope with, but not support-staff saying "Parts will be here tomorrow" - if their systems don't know arrival time of parts, even if not-yet-manufactured, to the minute then in this day-and-age they should do. Long waits for service (6 weeks), repeated attempts to fix some minor issues failed (cold feet, static on radio). I could forgive them the growing pains if their systems meant that they actually knew the WHEN part as I could then plan for the delay.
EV inherently less maintenance and thus more reliable (although all the Gizmos increase chance of failure, but many of those any spanner-wielder can fix)
Supercharger network is how the rest needs to be: "Plug-in, walk-away". In UK 3rd party charging is a joke - looking on Plugshare for CCS (50 kW max, so far) in my area there are 25 or so, which should be plenty, but: 50% of them have a report of "Failed to charge" fault reported in the last 4 weeks
and typically only one, maybe two, pumps per location so chance of wait high, and time-to-wait likely long (a 20 Stall supercharger with average dwell-time of 20 minutes is going to change at one-a-minute). My 3rd party charges are relatively few, so a small sample size, but 40-50% of those have required a phone call to initiate (even though I have the APP), and 20% have failed to charge at all (pump broken, phone-call unable to initiate charge). Many have taken more than 5-10 minutes to connect / disconnect - I would have got 30 miles at a Supercharger in that interval! It can only get better though ...
OTA updates. I have had numerous new "improvements" in the 2 years of ownership - improvements to AEB (ability to detect the car two-in-front is braking), Summon, Auto-Park, massive improvements to AutoPilot (Version 1 on my car), "Chill" driving mode, Graphic Equaliser changes from 3-slider to 5-slider, better maps and SatNav (not once was I offered the option to upgrade SatNav in all the VW cars I have ever owned - not even for money!), and so on. And SWAG for referring new buyers
I think the Jag looks great - both in flesh and on paper, and battery size is good.
Negatives for me are:
- lack of widespread CCS rollout as yet (which of course won't be a problem for significant number of drivers who don't do more than 200 miles in a day)
- the charge-rate
- lack of good real-world wH/mile figures at speeds between 50 and 80 MPH, and data on Taper. (I suspect that Telsa scores much better on these, but maybe not? More efficient motors than Model-S/X and heat-pump may have better range in Winter, especially for stop./start "travelling salesman" which is a [Winter] killer for EV.)
- lack of batteries to ramp-up. Huge opportunity for Jag being first-of-the-rest to market, but 20K units p.a. is going to miss the boat (and disappoint many wannabees)
I'll never buy another gas car again though!